This documentation supports the 18.02 version of BMC Digital Workplace. To view the latest version, select the version from the Product version menu.

Planning

This section guides you through planning your BMC Digital Workplace deployment. BMC recommends that you complete this section before you start to install and implement BMC Digital Workplace.

Related topics

 Supported languages and locales

Smart IT supported languages and locales  in the BMC Remedy with Smart IT documentation

Roles and permissions

License entitlements

Reviewing active users


TaskActionAdditional information
1Complete the Planning worksheets.

The planning worksheets help you gather information that you need to plan your deployment including:

  • Data about your environment to help determine your sizing requirements
  • Implementation decisions that can help you choose uses cases and plan how to implement them
  • Data requirements for information and images that the BMC Digital Workplace administrator can upload

You might collaborate with teams outside of IT for some of the implementation decisions.

2Review the BMC Digital Workplace Sizing and scalability considerations.

BMC has conducted analysis of various performance test results and provided performance benchmarking methodology and environment details. The recommendations from these tests are validated by the test results provided.

If you plan to use Remedy with Smart IT (Smart IT), also review the  Smart IT and BMC My IT performance and tuning guidelines in the Smart IT online documentation.
3Review the BMC Digital Workplace Deployment use casesNA
4

Review the system information in the following topics:

NA
5Review the section about enabling session persistence for mobile clients.

Enabling session persistence help you improve your user experience while working with the BMC Digital Workplace application on mobile devices.

6

Review the BMC Digital Workplace Release notes and notices, including Known and corrected issues.

NA

  

Where to go from here

Installing BMC Digital Workplace and Smart IT

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