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Installation process overview for BMC Helix Digital Workplace Catalog


Before you install BMC Digital Workplace Catalog , review this section for a clear understanding of the process .



Overview of the installation process

The following diagram illustrates the BMC Digital Workplace Catalog installation task flow and which roles perform those tasks.  

digital_workplace_catalog_installation_process.png

The installation process shown in the preceding diagram shows the following concepts:

Required roles and permissions for installing BMC Digital Workplace Catalog

To installBMC Digital Workplace Catalog, you will need to coordinate with the following roles to perform the activities indicated:

A Linux administrator with system root user permissions

  • Installs the prerequisite system libraries by downloading the dependencies from the internet. You can disable internet access after the installation is completed.
  • Creates the required folders and assigns user or group permissions to the account that will be used to install the application.

A database administrator

  • Creates the data stores that will be used for storing the application and tenant data.
  • Creates the associated database users to manage the data stores.

Installing a single BMC Digital Workplace Catalog system

A single instance of a complete BMC Digital Workplace Catalog system consists of a Linux server to host the application, and a database server. You will also need access to a Remedy Mid Tier that you can configure to administer the BMC Digital Workplace Catalog server.

The following illustration shows the components of a single BMC Digital Workplace Catalog system and the user roles that contribute to the installation process.

digital_workplace_catalog_component_installation.png

Installing BMC Digital Workplace Catalog in a cluster for high availability

In a high availability deployment, install BMC Digital Workplace Catalog on the primary server first. Then install BMC Digital Workplace Catalog on each of the secondary servers in the cluster so that the secondary servers all share the primary server database.

The following illustration shows the process for installing BMC Digital Workplace Catalog in a cluster.

digital_workplace_catalog_high_availability_installation_3.4.00.png

Before you begin

BMC Digital Workplace Catalog installation tasks

BMC Digital Workplace Catalog post-installation tasks

After you have completed the installation, perform the following tasks required to implement an end-to-end system.

 

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