Customizing icons
Before you begin
Set up the catalog, as described in Setting-up-sections-in-the-Catalog.
To upload custom icons in BMC Digital Workplace
If your custom icons do not come from integrated applications, you can upload them in BMC Digital Workplace. In addition, you can override icons from integrated applications with custom icons. Image files for custom icons have the following restrictions:
File size | Less than 500 KB |
|---|---|
Format | jpeg, png, or gif |
Dimensions | Optimal dimensions are 300 x 300 pixels. There are no restrictions on dimensions; if you are not satisfied with the appearance in BMC Digital Workplace , you might use a graphics program to crop or resize the image to the optimal dimensions. |
To use custom icons from BMC Service Request Management
If you set images for SRDs or for SRD categories, you can display them in BMC Digital Workplace instead of the generic icons by performing the following steps:
- From the BMC Digital Workplace Admin console, select Configuration.
- Select SRM pluggable provider.
- Change the value of useExternalIcon to true.
- Click Reload providers.
To use custom icons from BMC HR Case Management
If you set images for Solutions or for Solution categories, you can display them in BMC Digital Workplace instead of the generic icons by performing the following steps:
- From the BMC Digital Workplace Admin console, select Configuration.
- Select HRCM - service catalog pluggable provider.
- Change the value of useExternalIcon to true.
- Click Reload providers.
Where to go from here