Creating virtual marketplace entitlements
To create a virtual marketplace
- From the main menu, click Entitlements.
- Click New Virtual Marketplace.
- Enter a Virtual Marketplace Name, and click Create.
To edit, rename, or remove an existing virtual marketplace, select a virtual marketplace, and click (menu option)
To create virtual marketplace entitlements
You create entitlements by adding services, bundles, banners, users, attributes, groups, and administrators to a virtual marketplace.
- To add services, bundles, and banners to virtual marketplaces
- To add users to virtual marketplaces
- To assign administrators for virtual marketplaces
To add services, bundles, and banners to virtual marketplaces
You add and remove entitlements to services, bundles, and banners in the Services & Banners section of the Edit Virtual Marketplace panel.
- Beside the Catalog, click Add.
- Find the available services and bundles by searching or filtering them as required.
Select one or more services and bundles, and click Add.
- Next to the Banners catalog, and click Add.
- Select the available banners, and click Add.
To add users to virtual marketplaces
In a virtual marketplace, you can add BMC Digital Workplace users available in the BMC Digital Workplace Catalog user database.
You add and remove users to virtual marketplaces in the People section of the Edit Virtual Marketplace panel:
You can add users to virtual marketplaces in any of the following ways:
- To add individual users
- To add user groups
- To add users from dynamic filters by ITSM Core attributes
- To add all users to virtual marketplaces
To add individual users
- Beside the Users, click Add.
Find the available users by searching or filtering them as necessary.
- Select the service catalog items to add, and click Add.
To add user groups
Groups are unique to BMC Digital Workplace Catalog, and created when you add or synchronize BMC Remedy IT Service Management users and groups. The synchronization process creates three different groups, based on the following information from the BMC Remedy IT Service Management CTM:People table:
- Company
- Company - Organization
- Company - Organization - Department
When you add a user group to a virtual marketplace, the users within that group are entitled to the items attached to the virtual marketplace.
Perform the following steps to add user groups to a virtual marketplace:
- Beside the Attributes, click Add.
- Click the Custom Groups tab.
- Search for a group that you want to add.
- Select the group, and click Save.
To add users from dynamic filters by ITSM Core attributes
You can add users by selecting attributes that are generated from the BMC Remedy IT Service Management People form. Attributes in BMC Digital Workplace Catalog Administration console include a field name and the existing values that are specified in the profiles of existing users in BMC Remedy IT Service Management.
You can create dynamic filters by the following attributes from the CTM:People form:
Core attributes | Custom attributes |
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Perform the following steps to add users from dynamic filters:
- Beside the Attributes, click Add.
- Filter users by core attributes as follows:
- Click the ITSM Core tab, and expand the available categories as needed.
Select the attributes that you want to assign, and click Save.
The following illustration shows the ITSM core attributes that you can assign:
- Filter users by custom attributes as follows:
- Click the Other Fields tab, and expand the available categories as needed.
Select the attributes that you want to assign, and click Save.
The following illustration shows other ITSM attributes that you can assign.
To add all users to virtual marketplaces
You can add all users to a virtual marketplace by enabling the Everyone toggle in Edit Virtual Marketplace panel.
All users will have access to the services, banners, and bundles in this virtual marketplace.
To assign administrators for virtual marketplaces
You add administration permissions for virtual marketplaces in the Administrators section of the Edit Virtual Marketplace panel as follows:
Under Administrators, click Add to find administrators to add.
The User Directory contains the list of users with the appropriate permissions to manage virtual marketplaces.
- Use the Search and Filter tools as necessary.
- Select the users to add, and then click Add.
Where to go from here