BMC Digital Workplace Catalog definition of performance benchmark use cases
Below are the BMC Digital Workplace Catalog use cases that were run during the multi-user tests.
- Browsing Catalog
- Create Native Digital Workplace Catalog Service Request
- Create Remedy SRM Digital Workplace Catalog Service Request (via Remedy Connector)
- Create Native Digital Workplace Catalog Bundle Request
Shopping Cart - Rate/Review and Create Native DWP Catalog Service Request- Browsing My Activity and News Feed Page
- Browsing My Stuff Page
- Create New Service offering through Digital Workplace Catalog Administrative Console
Browsing Catalog
This use case ran the Browsing Catalog Section transaction.
Phase | Transaction step | Repeat? | Timed? |
|---|---|---|---|
Initialization | Configure load-generator settings. | No | No |
Transaction | As an end user, log on to the home page, with the username | Yes | No |
Transaction | Type name of BMC Digital Workplace Catalog offering to Search for in the Superbox under Catalog Page | Yes | Yes |
Transaction | Go to View All link Catalog Section having 100 Native DWP Catalog offerings | Yes | Yes |
Transaction | Go to View All link Catalog Section having 400 Remedy SRM's | Yes | Yes |
Transaction | Go to View All link Catalog Section having 29 Mixed items (DWP Catalog offerings, SRM, Quick Links, How-to) - Small icons | Yes | Yes |
Transaction | Go to View All link Catalog Section having 189 Mixed items (DWP Catalog offerings, SRM, Quick Links, How-to) - Large Icons | Yes` | Yes |
Transaction | Type Name of Knowledge Article to Search in the SuperBox under Catalog Page | Yes | Yes |
Transaction | Select Knowledge Article from above Search result which has 15+ Similar Knowledge Articles | Yes | Yes |
Transaction | Go to Browse Category, select Category having 200 Native Digital Workplace Catalog offers mapped to it | Yes | Yes |
Transaction | Log off. | Yes | No |
End | Close any open files. | Yes | No |
Create Native Digital Workplace Catalog Service Request
This use case ran the Create Native Digital Workplace Catalog Service request transaction.
Phase | Transaction step | Repeat? | Timed? |
|---|---|---|---|
Initialization | Configure load-generator settings. | No | No |
Transaction | As an end user, log on to the home page, with the username | Yes | No |
Transaction | Select randomly Native Digital Workplace Catalog offering from Catalog Section | Yes | Yes |
Transaction | Go to Request Now | Yes | Yes |
Transaction | Fill-in the required fields and click Complete Request | Yes | Yes |
Transaction | Log off. | Yes | No |
End | Close any open files. | Yes` | No |
Create Remedy SRM Digital Workplace Catalog Service Request (via Remedy Connector)
This use case ran the Create Remedy SRM Digital Workplace Catalog Service request transaction. The SRM is been imported through Remedy Connector.
Phase | Transaction step | Repeat? | Timed? |
|---|---|---|---|
Initialization | Configure load-generator settings. | No | No |
Transaction | As an end user, log on to the home page, with the username | Yes | No |
Transaction | Select randomly Digital Workplace Catalog Remedy SRM offering from Catalog Section | Yes | Yes |
Transaction | Go to Request Now | Yes | Yes |
Transaction | Fill-in the required fields and click Complete Request | Yes | Yes |
Transaction | Log off. | Yes | No |
End | Close any open files. | Yes | No |
Create Native Digital Workplace Catalog Bundle Request
This use case ran the Create Native Digital Workplace Catalog Bundle request transaction.
Phase | Transaction step | Repeat? | Timed? |
|---|---|---|---|
Initialization | Configure load-generator settings. | No | No |
Transaction | As an end user, log on to the home page, with the username | Yes | No |
Transaction | Select randomly Native Bundle Digital Workplace Catalog offering from Catalog Section | Yes | Yes |
Transaction | Go to Request Now | Yes | Yes |
Transaction | Fill-in the required fields and click Complete Request | Yes | Yes |
Transaction | Log off. | Yes | No |
End | Close any open files. | Yes | No |
Shopping Cart - Rate/Review and Create Native DWP Catalog Service Request
This use case ran the BMC Digital Workplace Catalog Rate, Review, and shopping cart transaction and Create Native Digital Workplace Catalog Service request transaction
Phase | Transaction step | Repeat? | Timed? |
|---|---|---|---|
Initialization | Configure load-generator settings. | No | No |
Transaction | As an end user, log on to the home page, with the username | Yes | No |
Transaction | Select randomly Native Digital Workplace Catalog offering from Catalog Section | Yes | Yes |
Transaction | Open Ratings & Timeline tab | Yes | No |
Transaction | Go to Review This Product | Yes | No |
Transaction | Click to Rate, enter Headline and Review text, Go to Submit button | Yes | Yes |
Transaction | Go to Add to Cart | Yes` | Yes |
Transaction | In "Your Cart" click Remove against just added item, Close the "Checkout" window | Yes | Yes |
Transaction | Go to Request Now | Yes | Yes |
Transaction | Fill-in the required fields and click Complete Request | Yes | Yes |
Transaction | Log off. | Yes | No |
End | Close any open files. | Yes | No |
Browsing My Activity and News Feed Page
This use case ran the browsing of Activity Tab and Search Request - OrderId/RequestId on Activity Tab and News Feed Page
Phase | Transaction step | Repeat? | Timed? |
|---|---|---|---|
Initialization | Configure load-generator settings. | No | No |
Transaction | As an end user, log on to the home page, with the username | Yes | No |
Transaction | Go to All Activity | Yes | Yes |
Transaction | On the All Activity Page, Search Service Request with Request ID | Yes | Yes |
Transaction | On the All Activity Page, Search Service Request with Order ID | Yes | Yes |
Transaction | On the All Activity Page, Open any of the Submitted Open Service Request | Yes | Yes |
Transaction | Go to News Feed Page | Yes | Yes |
Transaction | On the News Feed Page, Search Service Request with Request ID | Yes | Yes |
Transaction | On the News Feed Page, Search Service Request with Order ID | Yes | Yes |
Transaction | Log off. | Yes | No |
End | Close any open files. | Yes | No |
Browsing My Stuff Page
This use case ran the browising of My Stuff Page
Phase | Transaction step | Repeat? | Timed? |
|---|---|---|---|
Initialization | Configure load-generator settings. | No | No |
Transaction | As an end user, log on to the home page, with the username | Yes | No |
Transaction | Go to My Stuff Page | Yes | Yes |
Transaction | Log off. | Yes | No |
End | Close any open files. | Yes | No |
Create New Service offering through Digital Workplace Catalog Administrative Console
This useacase ran the Creating a New Service offering through Digital Workplace Catalog Admin Console
Phase | Transaction step | Repeat? | Timed? |
|---|---|---|---|
Initialization | Configure load-generator settings. | No | No |
Transaction | As an Admin user, log on to the Digital Workplace Catalog Admin Console | Yes | No |
Transaction | Go to Services | Yes | Yes |
Transaction | Search any of existing Service Offering | Yes | Yes |
Transaction | Create New Service - Enter Details and Submit | Yes | Yes |
Transaction | Click on Catalog Profile | Yes | Yes |
Transaction | Upload Logo and Media and Enter Service Description | Yes | Yes |
Transaction | Save Catalog Profile | Yes | Yes |
Transaction | Go to WorkFlows and Questions Tab | Yes | Yes |
Transaction | Add Workflows, Questions and Save Workflow | Yes | Yes |
Transaction | Submit Service for Approval | Yes | Yes |
Transaction | Under Pending Tab, Publish the Service | Yes | Yes |
Transaction | Log off. | Yes | No |
End | Close any open files. | No | No |