BMC Digital Workplace Catalog definition of performance benchmark use cases

Below are the BMC Digital Workplace Catalog use cases that were run during the multi-user tests.

Browsing Catalog

This use case ran the Browsing Catalog Section transaction.

Phase	Transaction step	Repeat?	Timed?
Initialization	Configure load-generator settings.	No	No
Transaction	As an end user, log on to the home page, with the username	Yes	No
Transaction	Type name of BMC Digital Workplace Catalog offering to Search for in the Superbox under Catalog Page	Yes	Yes
Transaction	Go to View All link Catalog Section having 100 Native DWP Catalog offerings	Yes	Yes
Transaction	Go to View All link Catalog Section having 400 Remedy SRM's	Yes	Yes
Transaction	Go to View All link Catalog Section having 29 Mixed items (DWP Catalog offerings, SRM, Quick Links, How-to) - Small icons	Yes	Yes
Transaction	Go to View All link Catalog Section having 189 Mixed items (DWP Catalog offerings, SRM, Quick Links, How-to) - Large Icons	Yes`	Yes
Transaction	Type Name of Knowledge Article to Search in the SuperBox under Catalog Page	Yes	Yes
Transaction	Select Knowledge Article from above Search result which has 15+ Similar Knowledge Articles	Yes	Yes
Transaction	Go to Browse Category, select Category having 200 Native Digital Workplace Catalog offers mapped to it	Yes	Yes
Transaction	Log off.	Yes	No
End	Close any open files.	Yes	No

Create Native Digital Workplace Catalog Service Request

This use case ran the Create Native Digital Workplace Catalog Service request transaction.

Phase	Transaction step	Repeat?	Timed?
Initialization	Configure load-generator settings.	No	No
Transaction	As an end user, log on to the home page, with the username	Yes	No
Transaction	Select randomly Native Digital Workplace Catalog offering from Catalog Section	Yes	Yes
Transaction	Go to Request Now	Yes	Yes
Transaction	Fill-in the required fields and click Complete Request	Yes	Yes
Transaction	Log off.	Yes	No
End	Close any open files.	Yes`	No

Create Remedy SRM Digital Workplace Catalog Service Request (via Remedy Connector)

This use case ran the Create Remedy SRM Digital Workplace Catalog Service request transaction. The SRM is been imported through Remedy Connector.

Phase	Transaction step	Repeat?	Timed?
Initialization	Configure load-generator settings.	No	No
Transaction	As an end user, log on to the home page, with the username	Yes	No
Transaction	Select randomly Digital Workplace Catalog Remedy SRM offering from Catalog Section	Yes	Yes
Transaction	Go to Request Now	Yes	Yes
Transaction	Fill-in the required fields and click Complete Request	Yes	Yes
Transaction	Log off.	Yes	No
End	Close any open files.	Yes	No

Create Native Digital Workplace Catalog Bundle Request

This use case ran the Create Native Digital Workplace Catalog Bundle request transaction.

Phase	Transaction step	Repeat?	Timed?
Initialization	Configure load-generator settings.	No	No
Transaction	As an end user, log on to the home page, with the username	Yes	No
Transaction	Select randomly Native Bundle Digital Workplace Catalog offering from Catalog Section	Yes	Yes
Transaction	Go to Request Now	Yes	Yes
Transaction	Fill-in the required fields and click Complete Request	Yes	Yes
Transaction	Log off.	Yes	No
End	Close any open files.	Yes	No

Shopping Cart - Rate/Review and Create Native DWP Catalog Service Request

This use case ran the BMC Digital Workplace Catalog Rate, Review, and shopping cart transaction and Create Native Digital Workplace Catalog Service request transaction

Phase	Transaction step	Repeat?	Timed?
Initialization	Configure load-generator settings.	No	No
Transaction	As an end user, log on to the home page, with the username	Yes	No
Transaction	Select randomly Native Digital Workplace Catalog offering from Catalog Section	Yes	Yes
Transaction	Open Ratings & Timeline tab	Yes	No
Transaction	Go to Review This Product	Yes	No
Transaction	Click to Rate, enter Headline and Review text, Go to Submit button	Yes	Yes
Transaction	Go to Add to Cart	Yes`	Yes
Transaction	In "Your Cart" click Remove against just added item, Close the "Checkout" window	Yes	Yes
Transaction	Go to Request Now	Yes	Yes
Transaction	Fill-in the required fields and click Complete Request	Yes	Yes
Transaction	Log off.	Yes	No
End	Close any open files.	Yes	No

Browsing My Activity and News Feed Page

This use case ran the browsing of Activity Tab and Search Request - OrderId/RequestId on Activity Tab and News Feed Page

Phase	Transaction step	Repeat?	Timed?
Initialization	Configure load-generator settings.	No	No
Transaction	As an end user, log on to the home page, with the username	Yes	No
Transaction	Go to All Activity	Yes	Yes
Transaction	On the All Activity Page, Search Service Request with Request ID	Yes	Yes
Transaction	On the All Activity Page, Search Service Request with Order ID	Yes	Yes
Transaction	On the All Activity Page, Open any of the Submitted Open Service Request	Yes	Yes
Transaction	Go to News Feed Page	Yes	Yes
Transaction	On the News Feed Page, Search Service Request with Request ID	Yes	Yes
Transaction	On the News Feed Page, Search Service Request with Order ID	Yes	Yes
Transaction	Log off.	Yes	No
End	Close any open files.	Yes	No

Browsing My Stuff Page

This use case ran the browising of My Stuff Page

Phase	Transaction step	Repeat?	Timed?
Initialization	Configure load-generator settings.	No	No
Transaction	As an end user, log on to the home page, with the username	Yes	No
Transaction	Go to My Stuff Page	Yes	Yes
Transaction	Log off.	Yes	No
End	Close any open files.	Yes	No

Create New Service offering through Digital Workplace Catalog Administrative Console

This useacase ran the Creating a New Service offering through Digital Workplace Catalog Admin Console

Phase	Transaction step	Repeat?	Timed?
Initialization	Configure load-generator settings.	No	No
Transaction	As an Admin user, log on to the Digital Workplace Catalog Admin Console	Yes	No
Transaction	Go to Services	Yes	Yes
Transaction	Search any of existing Service Offering	Yes	Yes
Transaction	Create New Service - Enter Details and Submit	Yes	Yes
Transaction	Click on Catalog Profile	Yes	Yes
Transaction	Upload Logo and Media and Enter Service Description	Yes	Yes
Transaction	Save Catalog Profile	Yes	Yes
Transaction	Go to WorkFlows and Questions Tab	Yes	Yes
Transaction	Add Workflows, Questions and Save Workflow	Yes	Yes
Transaction	Submit Service for Approval	Yes	Yes
Transaction	Under Pending Tab, Publish the Service	Yes	Yes
Transaction	Log off.	Yes	No
End	Close any open files.	No	No