This documentation supports the 18.02 version of BMC Digital Workplace. To view the latest version, select the version from the Product version menu.

BMC Digital Workplace Catalog definition of performance benchmark use cases

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Below are the BMC Digital Workplace Catalog use cases that were run during the multi-user tests.

Browsing Catalog

This use case ran the Browsing Catalog Section transaction.

Phase

Transaction step

Repeat?

Timed?

Initialization

Configure load-generator settings.

NoNo

Transaction

As an end user, log on to the home page, with the username

YesNo
TransactionType name of BMC Digital Workplace Catalog offering to Search for in the Superbox under Catalog PageYesYes
TransactionGo to View All link Catalog Section having 100 Native DWP Catalog offeringsYes Yes 
TransactionGo to View All link Catalog Section having 400 Remedy SRM'sYes Yes 
Transaction

Go to View All link Catalog Section having 29 Mixed items (DWP Catalog offerings, SRM, Quick Links, How-to) - Small icons

Yes Yes 
Transaction Go to View All link Catalog Section having 189 Mixed items (DWP Catalog offerings, SRM, Quick Links, How-to) - Large IconsYes` Yes 
TransactionType Name of Knowledge Article to Search in the SuperBox under Catalog PageYesYes
TransactionSelect Knowledge Article from above Search result which has 15+ Similar Knowledge ArticlesYesYes
TransactionGo to Browse Category, select Category having 200 Native Digital Workplace Catalog offers mapped to itYesYes
Transaction Log off.Yes No 
 End

Close any open files.

YesNo

Create Native Digital Workplace Catalog Service Request

This use case ran the Create Native Digital Workplace Catalog Service request transaction.

Phase

Transaction step

Repeat?

Timed?

Initialization

Configure load-generator settings.

NoNo

Transaction

As an end user, log on to the home page, with the username 

YesNo
TransactionSelect randomly Native Digital Workplace Catalog offering from Catalog SectionYesYes
Transaction

Go to Request Now

Yes Yes 
Transaction

Fill-in the required fields and click Complete Request

Yes Yes 
Transaction

Log off.

Yes No 

End

Close any open files.

Yes` No

Create Remedy SRM Digital Workplace Catalog Service Request (via Remedy Connector)

This use case ran the Create Remedy SRM Digital Workplace Catalog Service request transaction. The SRM is been imported through Remedy Connector.

Phase

Transaction step

Repeat?

Timed?

Initialization

Configure load-generator settings.

NoNo

Transaction

As an end user, log on to the home page, with the username 

YesNo
TransactionSelect randomly Digital Workplace Catalog Remedy SRM offering from Catalog SectionYesYes
Transaction

Go to Request Now

Yes Yes 
Transaction

Fill-in the required fields and click Complete Request

Yes Yes 
Transaction

Log off.

Yes No 

End

Close any open files.

YesNo

Create Native Digital Workplace Catalog Bundle Request

This use case ran the Create Native Digital Workplace Catalog Bundle request transaction.

Phase

Transaction step

Repeat?

Timed?

Initialization

Configure load-generator settings.

NoNo

Transaction

As an end user, log on to the home page, with the username 

YesNo
TransactionSelect randomly Native Bundle Digital Workplace Catalog offering from Catalog SectionYesYes
Transaction

Go to Request Now

Yes Yes 
Transaction

Fill-in the required fields and click Complete Request

Yes Yes 
Transaction

Log off.

Yes No 

End

Close any open files.

Yes No


Shopping Cart - Rate/Review and Create Native DWP Catalog Service Request

This use case ran the BMC Digital Workplace Catalog Rate, Review, and shopping cart transaction and Create Native Digital Workplace Catalog Service request transaction

Phase

Transaction step

Repeat?

Timed?

Initialization

Configure load-generator settings.

NoNo

Transaction

As an end user, log on to the home page, with the username 

YesNo
TransactionSelect randomly Native Digital Workplace Catalog offering from Catalog SectionYesYes
Transaction

Open Ratings & Timeline tab

Yes No
Transaction

Go to Review This Product

Yes No
Transaction

Click to Rate, enter Headline and Review text, Go to Submit button

Yes Yes

Transaction

 Go to Add to Cart

Yes` Yes
Transaction In "Your Cart" click Remove against just added item, Close the "Checkout" windowYesYes 
Transaction

Go to Request Now

Yes Yes 
Transaction

Fill-in the required fields and click Complete Request

Yes Yes 
Transaction Log off.Yes No 
 End

Close any open files.

YesNo

Browsing  My Activity and News Feed Page

This use case ran the browsing of  Activity Tab and Search Request - OrderId/RequestId on Activity Tab and News Feed Page

Phase

Transaction step

Repeat?

Timed?

Initialization

Configure load-generator settings.

NoNo

Transaction

As an end user, log on to the home page, with the username 

YesNo
Transaction

Go to All Activity

YesYes
TransactionOn the All Activity Page, Search Service Request with Request IDYesYes
TransactionOn the All Activity Page, Search Service Request with Order IDYesYes
TransactionOn the All Activity Page, Open any of the Submitted Open Service RequestYesYes
TransactionGo to News Feed PageYesYes
TransactionOn the News Feed Page, Search Service Request with Request IDYesYes
TransactionOn the News Feed Page, Search Service Request with Order IDYesYes
Transaction Log off.YesNo
End

Close any open files.

YesNo 

Browsing  My Stuff Page

This use case ran the browising of My Stuff Page

Phase

Transaction step

Repeat?

Timed?

Initialization

Configure load-generator settings.

NoNo

Transaction

As an end user, log on to the home page, with the username 

YesNo
Transaction

Go to My Stuff Page

YesYes
Transaction Log off.YesNo
End

Close any open files.

YesNo

Create New Service offering through Digital Workplace Catalog Administrative Console

This useacase ran the Creating a New Service offering through Digital Workplace Catalog Admin Console 

Phase

Transaction step

Repeat?

Timed?

Initialization

Configure load-generator settings.

NoNo

Transaction

As an Admin user, log on to the Digital Workplace Catalog Admin Console

YesNo
Transaction

Go to Services

YesYes
TransactionSearch any of existing Service OfferingYesYes
TransactionCreate New Service - Enter Details and SubmitYesYes
TransactionClick on Catalog ProfileYesYes
TransactionUpload Logo and Media and Enter Service DescriptionYesYes
TransactionSave Catalog ProfileYesYes
TransactionGo to WorkFlows and Questions TabYesYes
Transaction Add Workflows, Questions and Save WorkflowYesYes
Transaction Submit Service for ApprovalYesYes
TransactionUnder Pending Tab, Publish the ServiceYesYes
TransactionLog off.YesNo
End

Close any open files.

NoNo 




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