Technical bulletin: Impact of Adobe Flash end of life on BMC Cloud Lifecycle Management
Adobe announced the end of development and distribution of Adobe Flash Player by the end of the year 2020. In turn, most browsers, such as Chrome and Firefox will no longer support Flash. Therefore, you will not be able to access Flash-based capabilities in BMC Cloud Lifecycle Management after December 31, 2020.
Impact on BMC Cloud Lifecycle Management
If you are using any of the capabilities listed here, then end of life of Adobe Flash will have an impact on the behavior of your BMC Cloud Lifecycle Management environment:
| Product | Components | Impact |
|---|---|---|
| BMC Cloud Lifecycle Management | BMC Cloud Lifecycle Administration Console | In the Administration Console, the Service Catalog and the Dashboards workspaces (all functionality) use Adobe Flash.
|
BMC Remedy ITSM |
| As part of the BMC Cloud Lifecycle Management solution, the ITSM applications use Adobe Flash for the Process Designer and Visualizer components. |
Alternatives for customers who want to continue to use the Flash-based BMC products
- HARMAN International Packaged Browser solution
HARMAN International has an exclusive agreement with Adobe to provide extended licensing and support agreements for the enterprise Adobe Flash Player until the end of 2023. For details, go to https://services.harman.com/partners/adobe.
BMC Software is in the process of compatibility testing with the HARMAN browser engine and Flash Player.
Legacy versions of Adobe Flash Player and browsers
The ability to run Adobe Flash Player depends upon the browser vendor's support. Running BMC Software products with outdated versions of the Flash Player and browsers requires you to turn off automatic updates. This approach should be carefully considered and should be in alignment with your company's security group recommendations.
Related topic
Impact of Adobe Flash Player End of Life for BMC Cloud Lifecycle Management on BMC Communities.
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