Setting up BMC Network Automation on Windows
Before starting the BMC Network Automation installation on a Microsoft Windows device, you must enable the Windows 8.3 file names. The other tasks are optional.
To enable Windows 8.3 file names
To successfully install the application server and remote device agent, you must enable Microsoft Windows 8.3 file names before the installation. Perform the following steps to verify or enable Windows 8.3 file names:
- Verify whether the Windows 8.3 file names feature is enabled: In a Windows command prompt enter
fsutil behavior query disable8dot3.
- If the output is
disable8dot=0, then Windows 8.3 file names are enabled.
- If the output is
disable8dot=1, then Windows 8.3 file names are disabled. Continue with the next step to enable Windows 8.3 file names.
- If the output is
- In a Windows command prompt, enable Windows 8.3 files names by entering
fsutil behavior set disable8dot3 0.
- Restart Windows.
(Optional) To manually pre-create an OS user for the BMC Network Automation installation
The install planner automatically creates an OS user for the BMC Network Automation installation.
As an option, you can pre-create the OS user manually if do not want the installer to perform this task or if any issues occurred with the user that the installer previously created.
If you do not want to use the installer to create the user, you must perform the following manual steps on the BMC Network Automation host in a Microsoft Windows environment. You must create a user account (for example, bcan) when installing the BMC Network Automation product. This account is referred to as the BCAN_USER account. The user account cannot be an administrator account and must have privileges to log on locally. This account will own all the installed files in BCAN_HOME and BCAN_DATA. It will also be used to initialize and run the embedded postgres service, if you use that option.
- Log on to your computer as an Administrator.
- Select Start > All Programs > Administrative Tools > Computer Management to open the Computer Management window.
- Under System Tools, expand the Local Users and Groups > Users folder.
- Right-click the Users folder and then select New User.
- In the New User dialog box, create the BCAN_USER user:
- User name: BCAN_USER
- Password: password
- Click Create.
- Right-click the new user name and then select Properties.
- Click the Member of tab.
- Click Add.
- In the Enter the object names to select field, enter Remote Desktop Users and then click OK.
Click OK to close the Propertiesdialog box.
You might need to add the BCAN_USER to the Remote Desktop Group if the BMC Network Automation installation and upgrades will be done using a Remote Desktop Connection.
The BCAN_USER account must have access to the TFTP, FTP, and SCP directories. This access is the default for a newly created account in Windows.
- Log off as Administrator.
- Log on using the BCAN_USER account to ensure that the home directory (that is,
C:\User\BCAN_USER) and profile are created.
If the home directory is not created, the BMC Network Automation installation fails. This step also confirms that the
BCAN_USER account has the required user policy rights.
- While logged on as BCAN_USER, open a command prompt and type
During the installation you will be asked to provide this value.
- Log off as BCAN_USER and log back in as Administrator.
- To ensure that the Windows service called Secondary Logon is started and the Startup Type is set to Automatic, select Control Panel > Administration Tools > Services.
Verify that the Secondary Logon service is started and that the Startup Type is set to Automatic.
(Optional) To manually pre-create a database and database user for Microsoft SQL Server
The install planner automatically creates a database and a database user for SQL Server during the BMC Network Automation installation.
As an option, you can pre-create a database and a database user manually if do not want the installer to perform this task or if any issues occurred with the database that the installer previously created.
If you do not want to use the installer to create the database, you must perform the following manual steps on the BMC Network Automation host in a Microsoft Windows environment:
- Log on to Microsoft SQL Server Management Studio.
- Create a new database (for example, bcan).
You can temporarily assign sa as the database owner.
- Go to Security>Logins.
- Right-click the Logins folder and then select New Login.
- Select SQL Server authentication.
- Enter a logon name and password.
- Click OK.
- Right-click the bcan database that you created and then select Properties.
- In the Database Properties dialog box, click Files.
- Click Owner.
- Enter the bcan logon user that you just created and then click Browse.
- Select the bcan user from the list and then click OK.
- In the Select Database Owner dialog box, click OK.
Click OK to close the Database Properties dialog box.
Log on to SQL Server Management Studio as the database user and verify that your password is not expired. Depending on the password policy that you used when creating the database user, you might experience logon problems.
For more information, review Setting up for installation on a Windows server in the BMC Network Automation 8.6 documentation space.