Permissions required for Windows installations

This topic provides a comprehensive list of the permissions required to install the Windows products in BMC Cloud Lifecycle Management. It provides useful links to other help topics that describe how to perform a specific task, for example, configuring a trust relationship. 

Note

These permissions apply to BMC Cloud Lifecycle Management installer host and all target hosts. For more information, see System requirements for Windows.

The following information is provided:

Installer host permissions

Note

You need your local Windows Administrator credentials to perform all the installations. For more information, see System requirements for Windows .

The user must be:

  • The local Administrator of the system (not a domain user). 
  • Added to the Administrators group on the system.

Target host permissions

The following target host permissions are required when installing specific products:

ProductPermissions required
All productsMake sure that the Administrator user exists on all target hosts.
NSH and RSCD Agent
  • Domain user credentials (even though they have admin permissions) are not supported during the RSCD installation using the BMC Cloud Lifecycle Management installer.
  • You must configure a trust relationship between the installer host and the target host if FTP is not configured. Your computer must be synced with the domain controller.
Microsoft SQL Server

When installing BMC AR System Server – Cloud Portal and Database – Primary (Enterprise AR):

  • Configure credentials for the startup account of the Microsoft SQL Server service. 
  • For remote database installations, ensure that the Administrator user is added to the Administrators group of the target Enterprise AR server.

The credentials are required as part of the Suite Stack Installer (SSI). The SSI installer restores a database image on the SQL Server database. Since SQL Server is on a remote host, Microsoft requires that  the additional configurations be performed and permissions provided in order for the restore operation to be successful. You do not need these credentials for the Cloud Database server.

  • BMC AR System Server – Cloud Portal and Database – Primary (Enterprise AR)
  • (Optional) BMC AR System Server – Cloud Portal and Database – Secondary

You must have administrator privileges for actions, such as setting system environment variables and restarting services. Therefore, having only administrator privileges is not enough. You must set the User Account Control (UAC) to disable the Administrator Approval Mode.

BMC Remedy Mid TierLocal Windows Administrator credentials
BMC Atrium Core Web Registry ComponentsLocal Windows Administrator credentials
BMC Server Automation – File Server (Optional)Local Windows Administrator credentials
BMC Server Automation – Application Server and ConsoleLocal Windows Administrator credentials
BMC Server Automation – Application Server (MAS)Local Windows Administrator credentials
  • BMC Atrium Orchestrator Server
  • BMC Atrium Orchestrator – Configuration Distribution Peer (HA) (Optional)
Local Windows Administrator credentials
BMC Network Automation

You must create a user account (for example, bcan) when installing the BMC Network Automation product. This account is referred to as the BCAN_USER account. The user account cannot be an administrator account and must have privileges to log on locally.

BMC Atrium Core Web Registry

You must have administrator privileges for actions, such as setting system environment variables and restarting services. Therefore, having only administrator privileges is not enough. You must set the User Account Control (UAC) to disable the Administrator Approval Mode.

Cloud Database ExtensionsLocal Windows Administrator credentials
Cloud Platform ManagerLocal Windows Administrator credentials
  • Cloud Portal AR Extensions – Primary
  • Cloud Portal AR Extensions – Secondary (Optional)
Local Windows Administrator credentials
PXE ServerLocal Windows Administrator credentials
BMC Server Automation – Advanced Repeater (Optional)Local Windows Administrator credentials
BMC Network Automation – Device Agent (Optional)Local Windows Administrator credentials
CLM Self-Check MonitorLocal Windows Administrator credentials
Cloud Portal Web ApplicationLocal Windows Administrator credentials

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Where to go from here

Installing BMC Cloud Lifecycle Management

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