Base product versions and compatibility for upgrades

The following tables list the minimum version requirement for each product and the version each product is upgraded to when you upgrade the BMC Cloud Lifecycle Management solution. 

Note

BMC does not automatically certify newer versions of compatible products like VMWare vSphere, Oracle, SQL Server, Linux, and so on. However, BMC does support customers running newer versions of these products as long as backward-compatibility is guaranteed. For more information about compatible products, see the Compatibility Matrix, located in the BMC Cloud Lifecycle Management compatibility section of the Product Availability and Compatibility site at http://www.bmc.com/support.

The tables also describe whether a product is backward compatible. When a product is backward compatible, it means that you can directly upgrade the product in your production environment, without having to move it to a staging environment.

Before you begin

Review Component BMC product service pack and patch levels to see the service pack and patch levels for the products in the BMC Cloud Lifecycle Management solution. 

Note

You cannot upgrade directly from 2.1.x to 4.6.00. If you are starting with 2.1.x, first upgrade your environment to 4.1, as described in Upgrade considerations for BMC Cloud Lifecycle Management version 2.1.x. Then upgrade your environment to 4.6.00.

BMC product versions for Cloud 4.6

Product

Minimum version required for upgrade

Version upgraded to in 4.6

BMC Remedy AR System Server

8.0.00

 8.1.01
BMC Remedy Mid Tier8.0.00

8.1.SP02 Patch 001 201512021621 Hotfix

BMC Server Automation

8.2 SP1

8.7.00.001

BMC Network Automation

8.2.02

8.7.00

BMC Atrium Orchestrator Platform

7.6.02.02

7.6.03

BMC Atrium Orchestrator Content

20.13.01

4.5.00/20.14.02

BMC Service Request Management

8.0.00

8.1.01

BMC Atrium Core Web Services

8.0.00

8.1.01

BMC Atrium Core

8.0.00

8.1.01
Atrium Integrator8.0.008.1.01

PXE Server

8.2.01

8.7.01

Cloud Portal AR Extensions

3.1

4,6.00

Cloud Platform Manager

3.1

4,6.00

Cloud Database Extensions

3.1

4,6.00
BMC Self-Check Monitor4.5.004.6.00
Cloud Portal Web Application4.5.004.6.00

Where to go next

Preparing for upgrades

Was this page helpful? Yes No Submitting... Thank you

Comments