FAQs and additional resources

 

This topic provides information that supplements the BMC Cloud Lifecycle Management documentation. It contains the following sections:

Frequently asked questions

This section provides answers to frequently asked questions (FAQs) about BMC Cloud Lifecycle Management documentation.

 Where do I find release note information?

The following table describes where you can find information previously provided in release notes.

Type of information

Found here in

New features (enhancements) and other information

4.5.00 enhancements

  • Issues corrected by the base release and its service packs and patches
  • Issues that are currently open

Known and corrected issues

 Where can I find technical bulletins?

Technical bulletins contained information delivered after a product was released, often in conjunction with a service pack or patch for that release.

Where to find information previously provided in a technical bulletin

Type of technical bulletin

Found here in

Contents of a service pack or patch and instructions particular to it

  • The child topic for that service pack or patch under What's new
  • For issues corrected in the service pack or patch, sort the table in Known and corrected issues by the "Corrected in" column

Other information

Placed in context throughout this space, but listed and linked to in Release notes and notices

 Where do I find information that was previously published as a flash bulletin?

Flashes contained urgent information about product issues and are delivered after a product is released. On docs.bmc.com this information is delivered in an "Urgent issues" topic, under What's new. If this topic does not exist for a given product release, no urgent issues have been discovered for that release.

 Where do I find videos about BMC Cloud Lifecycle Management?

You can find a list of topics with videos at PDFs and videos.

 I’d like a PDF of just selected information. How can I do that?

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what template you want to use:
    • Simple to export a lightweight PDF with no cover, table of contents, or index.
      By default, the Simple template only exports the current page.
    • Standard to export a traditional PDF with a cover, table of contents, and index.
      By default, the Standard template exports the current page and all child pages.


Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.

Top Knowledge Articles from BMC Customer Support

BMC Communites maintains a list of the top 10 Knowledge Articles (KAs) as recommended by the Customer Support team for BMC Cloud Lifecycle Management.

The KAs are selected by a combination of both the collective experience of the team and other quantitative factors, with the goal of sharing the most relevant and useful information in a easy to consume format.

See Top 10 Knowledge Articles for BMC Cloud Lifecycle Management on BMC Communities for the list.

Additional BMC Cloud Lifecycle Management information

Click the links in the following list to view product-specific documentation on the BMC Customer Support website:

Additional information for supporting products

You can also refer to the following online technical documentation links for the products that support BMC Cloud Lifecycle Management:

Related topic 

FAQs for the OpenStack Provider

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