TicketTemplateMap class

The TicketTemplateMap class holds a parameterized relationship between TicketTemplate and Organization. Each tenant

TicketTemplateMap class APIs

The following tables list the basic APIs, operation APIs, and relationship APIs for the TicketTemplateMap class.

Basic APIs

Name

HTTP
method

URI

Description

create

POST

csm/TicketTemplateMap

Creates a TicketTemplateMap object.

delete

DELETE

csm/TicketTemplateMap/guid

Deletes a TicketTemplateMap object.

update

POST

csm/TicketTemplateMap/guid/update

Updates a TicketTemplateMap object.

search

POST

csm/TicketTemplateMap/search

Searches for TicketTemplateMap objects.

Operation APIs

Name

HTTP
method

URI

Description

decommission

POST

csm/TicketTemplateMap/decommission

Relationship APIs

The TicketTemplateMap class has no relationship APIs.

TicketTemplateMap class relationships and attributes

The following tables list the relationships and attributes of the TicketTemplateMap class.

Relationships

Name

Type

Multi-
plicity

Description

organization

Organization

0..1

ticketTemplate

TicketTemplate

1

tickets

Ticket

0..*

cloudClass

CloudClass

1

Fully-qualified name of the class to which the object belongs

provider

Provider

1

Provider that created the object

tags

Tag

0..*

Tags associated with the object

Attributes

Name

Type

Multi-
plicity

Description

changePolicy

String

0..1

omClass

String

0..1

omOperation

String

0..1

externalID

String

0..1

Identifier used for the object by an external provider

owner

String

0..1

Name of the owner of the object

reconciliationID

String

0..1

Reconciliation identity value for the object from the BMC Atrium CMDB

tokenID

String

0..1

Token identifier

description

String

0..1

Text that describes the object

guid

String

1

Globally unique identifier for the object

labels

String

0..*

modifiedDate

Date

0..1

Date the Cloudobject was modified

name

String

1

Human-readable name of the object

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