RequestableOffering class

The RequestableOffering class represents actual offering that user can request through Remedy Service Request Management.

RequestableOffering class APIs

The following tables list the basic APIs, operation APIs, and relationship APIs for the RequestableOffering class.

Basic APIs

 

Name

HTTP
method

URI

Description

delete

DELETE

csm/RequestableOffering/guid

Deletes a RequestableOffering object.

search

POST

csm/RequestableOffering/search

Searches for RequestableOffering objects.

 

Operation APIs

The RequestableOffering class has no operation APIs.

Relationship APIs

The RequestableOffering class has no relationship APIs.

RequestableOffering class relationships and attributes

The following tables list the relationships and attributes of the RequestableOffering class.

Relationships

Name

Type

Multi-
plicity

Description

addOnContractLines

AddOnContractLine

0..*

Retrieves the contract line this offering is bound to adhere.

entitlementPackages

EntitlementPackage

0..*

Retrieves {{EntitlementPackage}}s containing information about tenants, and hence users of those tenants, who have access to this offering.

options

Option

0..*

Retrieves options applicable for this offering.

prices

Price

0..*

Retrieves prices applicable for the offering.

serviceOffering

ServiceOffering

1

Retrieves associated ServiceOffering.

serviceRequestDefinition

ServiceRequestDefinition

0..1

tickets

Ticket

0..*

cloudClass

CloudClass

1

Fully-qualified name of the class to which the object belongs

provider

Provider

1

Provider that created the object

tags

Tag

0..*

Tags associated with the object

Attributes

Name

Type

Multi-
plicity

Description

isAddOn

Boolean

1

Indicates whether this is a add on requestable offering.

isDeliveryRO

Boolean

1

Indicates whether the offering represents service offering or options that can be availed on the service as a day-2 operation.

isOffline

Boolean

1

offeringType

RequestableOfferingType

0..1

startDate

Date

0..1

isOnboarded

Boolean

1

Indicates whether the object is onboarded

externalID

String

0..1

Identifier used for the object by an external provider

owner

String

0..1

Name of the owner of the object

reconciliationID

String

0..1

Reconciliation identity value for the object from the BMC Atrium CMDB

tokenID

String

0..1

Token identifier

description

String

0..1

Text that describes the object

guid

String

1

Globally unique identifier for the object

labels

String

0..*

modifiedDate

Date

0..1

Date the Cloudobject was modified

name

String

1

Human-readable name of the object

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