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Completing the Entitlements section

Use this information to complete the Entitlements section.

To complete the Entitlements section

  1. (optional) On the Packages panel, associate one or more packages with the SRD:
    1. To associate a package, select it from the Available Packages table, and click Add.
      You can also drag and drop packages from the Available Packages table to the Associated Packages table.
      Packages that are related to the Company for this SRD are listed in the Available Packages table.
    2. To filter the packages listed in the Available Packages table, enter a word or string in the Search field, and press Enter.
  2. Click Next.
  3. On the Entitlements panel, select which users are entitled to view and request the service.
    Add or remove entitlements to the requestable service as needed. See the BMC Service Request Management Administration help.
  4. Click Manage Entitlements to create or modify an entitlement.
    You can view this button only if you have Entitlements Administrator permission. For more information, see the BMC Service Request Management Administration help.
  5. Click Next.
  6. Go to Completing the Options section to continue the procedure.

Related topics

Overview of the Service Request Designer
Completing the Approvers section

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