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Monitoring server and tenant usage

The Value dashboard provides information about servers and tenants in BMC Cloud Lifecycle Management, enabling you to monitor the usage of the servers you provision with BMC Cloud Lifecycle Management, as well as how many users and tenants are using those servers. This information enables you to determine where your BMC Cloud Lifecycle Management environment is delivering the greatest value.

To view the Value Dashboard

  1. In the My Cloud Services console, select Dashboards > Value.
    The Value dashboard opens.

  2. By default, Monthly data is displayed. To display a different time span, click the drop-down field next to the Value title, and select Daily, Weekly, Monthly, or Quarterly.

    If you want to load matrix continuously and to fetch the report from Cloud End User Portal ((also called the My Cloud Services console, the End User Portal, or clmui), ensure that the value of the EnableMetricBootstrapping flag is set to True in providers.json file.

Value dashboard charts

This section describes the charts available in the Value dashboard.

Status

The status chart shows the number of servers that are running, stopped, or in some other state. Use this chart to judge the current usage/load on your infrastructure. This graph shows the latest data, so servers are grouped by their current state. Typically, most servers are either Running or Stopped, but a server can also be in a transient state, such as Starting, Stopping, and Synchronizing. On a refresh of the chart, you might see the count of Servers from the Others category moving into either the Running or Stopped Category. Since this chart does not show trend data like other Value dashboard charts, changing the time span does not change this chart. 

status_chart.png

Peak Servers

The Peak Servers chart shows the maximum number of active servers at any point in the selected time period for all tenants. This gives you insight about the current and future capacity requirements for your datacenter. This chart shows 3 data points:

  • Maximum number of active servers in the previous cycle (based on the selected time span).
  • Maximum number of active servers in the current cycle.
  • Average of the recent data points in previous cycles. The number of data points used depends upon the time-span selected for the chart. For Monthly, it is the last 12 months; for Daily, it is the last 7 days; for Weekly, it is the last 6 weeks; and for Quarterly, it is the most recent 6 quarters.

The Peak Servers KPI indicates the maximum number of servers in the given range. For example, if there are 10 Servers running, and at the start of the day a user provisions 10 more servers, then the Peak would reach 20. If a user decommissions 5 servers, the peak for the day would remain at 20 because that remains the maximum for that day. At the start of the next day, the peak would be 15, and would be adjusted accordingly based on maximum number of servers.

This same metric is also used to generate License capacity report. See Monitoring-BMC-Cloud-Lifecycle-Management-license-capacity for more information.

peakServers_chart.png

Click More to open a detailed chart that includes data for individual tenants. The table shows peak server data for each tenant for the date selected in the chart. Click a blue circle on the date line to refresh the table with data for that date and the most recent 3 data points from that date. The light area in the chart indicates the average of the last few data points. This graph provides a peak servers trend across all tenants and also per tenant, which reveals the biggest tenants by size (servers managed) in your datacenter.

peakServers_drilldown.png

In the table, click a tenant name to open a detailed chart with peak server count distribution per user for that tenant. The Total Servers by all Users table shows the current distribution of servers by users within that tenant. This might differ from the peak because some servers might have been decommissioned.

peakServersByTenant_drilldown.png

Servers Provisioned/Decommissioned

The Servers Provisioned/Decommissioned chart shows the total number of servers provisioned and decommissioned for all tenants. This graph collates both trends into one chart to show the rate of the usage of the system, helping you anticipate required server capacity. Each metric has its own drill down that reveals the most active tenants, and how their individual rates compare against other tenants. This helps you plan for tenant-specific capacity requirements.

The chart shows the number of servers provisioned and decommissioned in the current month. There is no notion of an average over last few data-points (as with the Peak Servers chart). If you want to see that data, you can drill down into individual charts.

serversProvDecom_chart.png

Click the blue portion of the circle to open a chart showing detailed information for provisioned servers. Click the green portion of the circle to open a chart showing detailed information for decommissioned servers. For example, the following image shows the detail chart for Provisioned servers:

serversProv_drilldown.png

In the table, click a tenant name to open a detailed chart with per user data for that tenant. For example, the following image shows provisioning information for the users of a single tenant:

serversProvTenant_drilldown.png

The table lists the currently active servers per user for that tenant. It might differ from the actual number if servers were decommissioned. Also, this chart might include servers that were provisioned before the selected time interval.

Peak Tenants

The Peak Tenants chart shows the number of tenants created in or imported to BMC Cloud Lifecycle Management. An increase in number of tenants shows the adoption of BMC Cloud Lifecycle Management is increasing at your company. If you are a service provider, the peak tenants trend gives insight into the adoption of BMC Cloud Lifecycle Management in your customer base.

Similar to the Peak Servers chart, this chart shows 3 data points:

  • Tenants in the previous cycle (based on the selected time span).
  • Tenants in the current cycle.
  • Average of the recent data points in previous cycles. The number of data points used depends upon the time-span selected for the chart. For Monthly, it is the last 12 months; for Daily, it is the last 7 days; for Weekly, it is the last 6 weeks; and for Quarterly, it is the most recent 6 quarters.

peakTenants_chart.png

Click More to open a detailed chart for peak tenant data.

peakTenants_drilldown.png

Peak Users

The Peak Users chart shows the number of users created in BMC Cloud Lifecycle Management, for all tenants.

peakUsers_chart.png

Click More to open a detailed chart that includes data for individual tenants. The table shows information about each tenant for the date selected in the chart. Click a blue circle on the date line to refresh the table with data for that date.

peakUsers_drilldown.png

Note

Users created from the BMC Remedy IT Service Management interface are not reflected in the Value Dashboard unless they are explicitly onboarded from the BMC Cloud Lifecycle Management console. Such an update assigns a quota object to the user, which is then reflected in the chart.

Changing the data purge duration for the Value dashboard

By default, BMC Cloud Lifecycle Management retains data for the Value dashboard for the following durations:

Data time span

Duration data is retained

Daily

30 days

Weekly

6 months

Monthly

2 years

Quarterly

3 years

Yearly

5 years

If needed, you can edit the configured duration for a particular data time span in the providers.json file.

Note

Changing the default duration causes the loss of historical data. For this reason BMC recommends that you keep the default settings.

To change the data purge duration for the Value dashboard

  1. Make a backup copy of the providers.json file, which is located in the installationDirectory/BMCCloudLifeCycleManagement/Platform_Manager/configuration directory.
  2. Open the providers.json file for editing.

  3. Locate the following lines:

    {
       "cloudClass" : "com.bmc.cloud.model.beans.AccessAttributeValue",
       "accessAttribute" : {
         "cloudClass" : "com.bmc.cloud.model.beans.AccessAttribute",
         "datatype" : "STRING",
         "description" : "Configuration to purge the ValueTimes per frequency (Daily, Monthly, Weekly etc). The supported units are days,months,years.",
         "guid" : "e0a9d75d-bcc3-44ed-85f1-558dbf2d4a61",
         "isOptional" : true,
         "isPassword" : false,
         "modifiableWithoutRestart" : false,
         "name" : "ValueTimePurgeConfiguration"
        },
       "attributeValue" : "DAILY=30days,WEEKLY=6months,MONTHLY=2years,QUARTERLY=3years,YEARLY=5years",
       "description" : "Configuration to purge the ValueTimes per frequency (Daily, Monthly, Weekly etc). The supported units are days,months,years.",
       "guid" : "f6a299d7-3793-4152-ae2d-b5a7a52f7c38",
       "name" : "ValueTimePurgeConfiguration"
      }, {
       "cloudClass" : "com.bmc.cloud.model.beans.AccessAttributeValue",
       "accessAttribute" : {
         "cloudClass" : "com.bmc.cloud.model.beans.AccessAttribute",
         "datatype" : "STRING",
         "description" : "Time in days to run the purge Task which will clean up all expired Value Time records",
         "guid" : "dece565d-bb12-4032-be0f-07a2db3b22bf",
         "isOptional" : true,
         "isPassword" : false,
         "modifiableWithoutRestart" : false,
         "name" : "PurgeFrequency"
        },
       "attributeValue" : "14",
       "description" : "Time in days to run the purge Task which will clean up all expired Value Time records",
       "guid" : "2d08e785-6a98-40d2-a062-66c73ef4a978",
       "name" : "PurgeFrequency"
      }
  4. Change any or all of the DAILY, WEEKLY, MONTHLY, QUARTERLY, and YEARLY values.
  5. To change the frequency at which BMC Cloud Lifecycle Management purges the data, change the attributeValue of the PurgeFrequency attribute to the desired number of days.
  1. Restart the Platform Manager.

 

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