Discovery Cloud connector

Use the BMC Discovery connector to fetch the relationships between business services, applications, and the supporting IT infrastructure in your cloud environment. The connector fetches this mapping information from BMC Discovery. With this integration you can view the discovered business services as imported resource pools in BMC Helix Cloud Cost. You can also cross-launch from BMC Helix Cloud Cost to BMC Helix Discovery to view the network topology or the graph details of individual resources. 

All communication between BMC Helix Cloud Cost and BMC Helix Discovery is secure over HTTPS.

Supported BMC Discovery versions: 

  • BMC Discovery (on-premises): 20.08, 20.02, 12.1, 11.3
  • BMC Helix Discovery

Step I. Complete the preconfiguration tasks
  1. Create a user in the BMC Helix Discovery and assign the API access rights. The connector uses the credentials of this user to connect to BMC Helix Discovery for data collection.
    1. Log in to the BMC Helix Discovery as an administrator.
    2. Click settings .
    3. Under Security, click Users > Add.
    4. On the Add User page, do the following:
      1. From the Template list, select User.
      2. Specify the user name and password details.
      3. Under Groups, select these check boxes to assign rights and add the user to these Public groups: api-access and never-deactivate
      4. Click Apply.
      The settings are saved, and a confirmation message is displayed.
  2. Add manual groups for creating business services.
    1. Log in to BMC Helix Discovery as an administrator.
    2. Under Quick View, click any of the following options:
      • Application Instances - To add groups to application instances
      • Hosts - To add groups to systems under hosts
      • Virtual Machines - To add groups to virtual machines
    3. Select the check boxes corresponding to the application instances, systems, or virtual machines for which you want to add manual groups.

    4. Click Actions > Manual Groupscreate the required manual groups and subgroups, and select them. The selected groups and subgroups are displayed under Manual Groups.
      • To create a business service hierarchy for the virtual machines below the application instance (BAI), the manual group name (default name: Service) must be associated with the parent application instance. If the manual group name is associated with the child application instance, the manual group is not created.
      • To create business services for virtual machines of unassociated hosts, you must add the manual group called Service on the virtual machine itself, with its value as subgroup.
      • By default, manual group AppTier is used for creating service pools below the business services. 
  3. Create an API token for the user account. For information about how to generate a token, see the Managing system users Open link in the BMC Helix Discovery documentation.
  4. Ensure that integration with Remedy Single Sign-On in enabled in BMC Helix Cloud Cost and BMC Helix Discovery. Both these products use Remedy SSO for authentication of users. This step is required so that you can cross-launch to BMC Helix Discovery from BMC Helix Cloud Cost to view the Application Model details in BMC Helix Discovery.
  5. Ensure that the manual groups, business services, and application instances are created in BMC Helix Discovery.
  6. Ensure that BMC Helix Cloud Cost has scanned the resource utilization data from the same cloud environment as that of BMC Helix Discovery. For information about which cloud providers are supported by BMC Helix Discovery, see Supported Cloud Providers Open link .

Step II. Configure the connector

You must configure the connector to connect to BMC Discovery for data collection.

To configure the connector:

  1. In the BMC Helix Cloud Cost dashboard, navigate to Connectors Add a Connector > and select Discovery Cloud Connector.
  2. On the Configure Connector page, configure the following properties:

    Connector nameA unique name for the connector.
    Select Resource Types

    Specify the type of resources for which you want to discover data center inventory, configuration, and relationship data.

    • Cloud resources - Discover the resources from your multi-cloud environments
    • On-premise asset - Discover the resources from your hybrid application environments
    Discovery configuration
    1. Specify the endpoint URL to connect to your Discovery environment
    2. Select the authentication type:
      1. Token Based: The token of the user that you have created during the preconfiguration steps.
      2. User Credential Based: The name and the password of the user that you created during the preconfiguration steps.
    1. Business Service Creation Criteria:
      1. Create Business Services for all Business Application Instances containing cloud resources: Scans data for all the manual groups
      2. Create Business Service based on Subgroup name where manual Group name is: Scans data for a specific manual group.
        Specify the manual group name for which you want to scan the data.
  3. Collection mode: By default, the data collection cycle is set to On Demand collection. You can select an appropriate unit of time (days, minutes, hours) to schedule the data collection frequency.

  4. Click Continue
    • A confirmation message about the request for data collection processing is displayed.
      The Manage Connectors page shows the details of the newly configured Discovery Cloud Connector.
    • (For on-premises Discovery connector only) BMC Helix Cloud Cost starts downloading the connector setup zip file automatically to your local disk. The downloaded zip file name is same as the connector name that you have specified in the connector configuration. After the download is complete, the state of the connector is displayed as Downloaded on the Manage Connectors page.
      1. Copy the downloaded zip file to a folder of your choice on the target computer. Extract the package.
      2. Run the connector package.
        • (Windows) Double-click run.bat
        • (UNIX) At the shell prompt, type chmod +x to grant execute permissions to the file. Type and press Enter.
      3. While the package execution is in progress, switch to the BMC Helix Cloud Cost UI, and from the Download page, click Continue.
      4. After the execution is complete, the Manage Connectors page shows the details of the newly configured Discovery connector and the state of the connector is updated to Running.

Step III. Verify data collection

Verify that the connector executed successfully and check whether business services from BMC Discovery are imported into BMC Helix Cloud Cost as Resource Pools.

  1. Business services imported as resource pools are marked with Business Service and Imported labels in the resource pools list. You cannot edit the details of these imported resource pools.
  2. Cross-launch links are available from the Resource Pool details page that can be used to launch BMC Helix Discovery to see the Application model details.

    Application model details for WordPress_App displayed in BMC Helix Discovery when you cross-launch from BMC Helix Cloud Cost.

Supported Amazon Web Services, Microsoft Azure, and Google Cloud Platform resources

The Discovery Cloud connector currently supports the following resources:

Cloud services

Resource type

Discovery Kind

Licensed in Discovery?

Available in BMC Helix Cloud Cost

Amazon Web Services
ComputeAmazon EC2VirtualMachineYesYes
Amazon EC2 - Auto scaling groupVirtualMachineYesYes
Amazon EC2 - StorageStorageVolumeYesYes
DatabaseAmazon AuroraSoftwareInstanceYesYes
Amazon RDSSoftwareInstanceYesYes
Amazon DynamoDBDatabaseYesYes
Amazon NeptuneSoftwareInstanceYesYes
ContainersAmazon EC2 Container ServiceVirtualMachineYesYes
Amazon EKSClusterYesYes
AWS FargateDeployment Yesno
AnalyticsAmazon AthenaCloudResourceYesno
Amazon EMRCloudResourceYesYes
Amazon KinesisCloudResourceYesYes
Amazon RedshiftCloudResourceYesYes
Application Hosting/ServerlessAWS Elastic BeanstalkCloud ResourceYesno
AWS API GatewaySoftwareInstanceYesYes
AWS Step FunctionsCloudResourceYesYes
CachingAmazon ElastiCacheSoftwareInstanceYesYes
StorageAmazon S3CloudResourceYesYes
AWS GlacierCloudResourceYesYes
Messaging ServicesAmazon MQCloudResourceYesYes
Microsoft Azure
ComputeVirtual MachineVirtualMachineYesYes


Azure DB for MySQL


Azure for PostgreSQL


Azure DatabricksCloudResourceYesYes
Data LakeCloudResourceYesYes
Azure Stream AnalyticsCloudResourceYesYes
StorageAzure BackupCloudResourceYesYes
Auto ScalingVirtual Scale Sets


Google Cloud Platform
ComputeCompute Engine
DatabaseCloud SQL

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  1. Julien Doolaeghe

    Can we have a view on the Google Cloud roadmap? I guess that you are going to extend this view right?

    Mar 11, 2021 05:10
    1. Shweta Patil

      Thank you for your comment, Julien. 

      For any roadmap-related queries, please get in touch with your account manager. 


      Apr 14, 2021 06:13