This documentation supports the 21.05 version of BMC Helix ITSM: Change Management. To view an earlier version, select the version from the product version menu.

Using Quick Actions on changes and activities

The Quick Actions menu on the Manifest tab enables you to perform advanced actions on changes and activities. Not all actions are available with all request types.

This table shows the relationship between request types and the available actions you can perform on them.

Request type

Relationship quick action

Activity

Update Attributes

Infrastructure Change

  • Get Related Relationships
  • Update Attributes


To use quick actions

  1. Select the entry from the Relationships table.
  2. From the Quick Actions menu, select an action.
    For example, you can copy relationships from a CI that is already related to the release request. The following table lists all the quick actions that you can use: 

    Relationship action

    Effect

    Update Attributes

    Opens the Manifest Attributes dialog box for updating the milestone attributes for the relationship.

    Get Related Relationships

    Copies the relationships of the selected record to the release request's relationships.

    For more information, see Managing relationships between requests and other records.

  3. Click Execute.
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