Importing, exporting, and reusing content packages
BMC Helix Business Workflows implements case management for different lines of business. As an administrator, you can import the out-of-the-box content packages in to your tailoring environment. An administrator can then export them to another environment. Learn how to import and export packages to a different environment in Importing and exporting content packages.
A case business analyst can also copy the out-of-the-box content use cases from one line of business to another in the same environment. Learn more about copying the content use cases in Reusing out-of-the-box content use cases for lines of business.