Tutorial: Implementing use cases for BMC Helix Business Workflows

BMC Helix Business Workflows provides out-of-the-box content packages for end-to-end use cases for creating, assigning, and managing cases. Use the following examples to understand the use cases for the facilities line of business:

• Use case 1: Self-Report COVID Infection or Symptoms
• Use case 2: Office Visit Request - Facilities line of business
• Use case 3: COVID Protocol Violation Reporting
• Use case 4: COVID-19 Assistance To Employees
• Use case 5: COVID Support Volunteering & Resources