Phased rollout

   

This version of the software is currently available only to early adopter SaaS customers as the first step in our phased rollout. Click here to view an earlier version.

Integrating BMC Helix Business Workflows with Workday

As an administrator, you can integrate BMC Helix Business Workflows with Workday by using the Workday Connector in BMC Helix iPaaS, powered by Jitterbit. This enables case agents to access Workday person data and manage cases for Workday service requests from BMC Helix Business Workflows. BMC Helix iPaaS, powered by Jitterbit is an enterprise integration engine that consists of connectors. For performing operations on Workday person data, BMC Helix Business Workflows provides automated task templates that use the BMC Helix Innovation Suite Web API request functionality. When a case agent creates an automated task, it makes a REST call to an API defined in BMC Helix iPaaS, powered by Jitterbit. This API makes a call to Workday and performs the specified operation on Workday person data.

You must perform the following tasks to integrate BMC Helix Business Workflows with Workday by using BMC Helix iPaaS, powered by Jitterbit:

TaskActionReference
1Deploy and configure Workday operations on your BMC Helix iPaaS, powered by Jitterbit instance.Configuring BMC Helix Business Workflows to use Workday APIs
2

Configure BMC Helix Business Workflows to use Workday APIs

3Create a test case to validate the operations on Workday person data.Creating cases to perform operations on Workday person data



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