Uninstallation of BMC TrueSight Operations Management Report Engine fails

After upgrading to BMC TrueSight Operations Management Report Engine v10.7, you will not be able to uninstall the Report Engine when the following error occurs during the unistallation process.

Error occurred while creating InstallationTask

The problem is because the Report Engine was installed on a machine that uses a java version earlier than v1.8.

To solve this issue, you must add the following path in the $PATH variable of the Report Engine server.

<InstallationDirectory>/TrueSightOperationsManagementReporting/ReportEngine/tools/jre/bin/java

This value must be at the start of the path variable, and the which java command must give you the above path.

 

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