Troubleshooting TrueSight Operations Management Report Engine for synthetic reports

This topic provides information on how to analyze and troubleshoot problems that you might experience when using TrueSight Operations Management Report Engine for synthetic reports. 

Issue: For a Location Comparative report, if a location does not have many days with Availability or Performance data, the mouse-over value may display an incorrect location name.

Workaround: To resolve this issue, increase the timespan of the report in a way to have more days with metric data. The recommend guideline is to have more days with data than the number of locations, that is, if a report displays 10 locations, it should report a timeframe of 11 days, or more, that have metric data.

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