Installing
When installing the BMC Helix IT Service Management on-premises, first plan the installation and make sure that you have reviewed the requirements in the Planning section.
Perform the following installation tasks in the order listed.
Task | Action | Reference |
---|---|---|
1 | Understand the end-to-end tasks required to install BMC Helix IT Service Management. | Installation process overview |
2 | Prepare for the installation by setting up the database, downloading the installation artifacts, setting up the BMC Deployment Engine, and obtaining application license keys. | Preparing for installation |
3 | Install the BMC Helix Innovation Suite platform and applications components by using Jenkins pipelines. | Performing the BMC Helix IT Service Management installation |
4 | Obtain the BMC Helix Innovation Suite licenses and the licenses for the applications that you want to use. | Obtaining license keys |
5 | Activate the application license keys so that you can access the installed applications. | Activating application licenses |
6 | Complete the postinstallation configurations. | Performing the postinstallation configurations |
7 | Apply security certificates to your application to communicate with third-party services. | Applying security certificates to your applications |
8 | Customize applications with custom images, logos, and design styles to brand your applications. | Applying custom CSS and images to your application |
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