This documentation supports the 19.08 version of Remedy and applies only to the on-premises deployment model.

To view an earlier version, select the version from the Product version menu.


Software dependencies for Remedy AR system

You must have the appropriate software installed before you install Remedy Action Request System (AR System) features and clients. The following table lists the required software for each feature or client. (Blank cells indicate no software dependency.)

BMC Remedy AR System featureBMC Remedy AR SystemBMC Remedy Mid TierWeb app serverJava Runtime Environment Mail serverAdobe Flash player
  • Clients
  • BMC Developer Studio
  • BMC Remedy Data Import

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(tick)

BMC Remedy Email Engine

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BMC Remedy Flashboards

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BMC Remedy Mid Tier

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For more information about compatibility with BMC and third-party products, see  BMC solution and product availability and compatibility utility (SPAC) .

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