This documentation supports the 19.08 version of Remedy and applies only to the on-premises deployment model.

To view an earlier version, select the version from the Product version menu.


Installing BMC Remedy Mid Tier as a shared service

Install BMC Remedy Mid Tier on n+1 number of computers to form a cluster (n is the number of BMC Remedy Mid Tiers required in the cluster).

  1. Install BMC Remedy Mid Tier on n+1 number of computers. See Installing BMC Remedy Mid Tier.
  2. Add the BMC Remedy Mid Tiers in a cluster and perform the configuration procedures. See  Configuring a cluster  in BMC Remedy Action Request System documentation.

     
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