This documentation supports the 18.08 version of Remedy Deployment.

To view the latest version, select the version from the Product version menu.

System requirements

This section includes information about system requirements for installing BMC Remedy AR System.


This information is critical when you are installing other BMC applications; for example, BMC Atrium Core and BMC Remedy IT Service Management (ITSM).

The following topics are provided:

TopicAdditional information
Compatibility matrixFor each product that you plan to install or upgrade, review the system configuration information.
Software requirements

For information about database, OS, and other software compatibility, see the compatibility matrix at: BMC Solution and Product Availability and Compatibility Utility Open link .

In addition to the compatibility matrix, these sections describe additional requirements or environmental dependencies for installation or upgrade.

 Unicode requirements

This section helps you plan for a Unicode implementation on BMC Remedy AR System. The following topics are provided:

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