This documentation supports the 18.08 version of Remedy Deployment.

To view the latest version, select the version from the Product version menu.

Reviewing the Objects to Reconcile list

Using the Developer Studio, you can compare the snapshot of your current environment with the upgraded server and generate a list of objects to be reconciled.  

 

The following table provides information about the list of objects that need reconciliation.

ObjectsDescription
Name

Displays the object name that needs reconciliation.

Note: Objects with a red mark specify that the overlay or the object is deleted.

Form List
(Not applicable for forms, menus)

Displays Reconcile, if any associated form or primary form is modified in the new definition or overlay definition when compared to the old definition. For more information, see Associating workflow objects with forms in the BMC Remedy AR System online documentation.

Field specific attributes

(Not applicable for forms, workflows, menus)
Displays the following attributes for the field: Form, Field ID, if any field is modified in the new definition or overlay definition when compared to the old definition.

View specific attributes

(Not applicable for forms, workflows, menus)

Displays the following attributes for the view: Form, Field ID, View ID, View Label, View Locale, if any field view is modified in the new definition or overlay definition when compared to old definition.

Permissions
(Not applicable for filters, escalations, filter guides, menus)

Displays Reconcile if any permissions are modified in the new definition or overlay definition when compared to the old definition. For more information about permissions, see Associating workflow objects with forms in the BMC Remedy AR System online documentation.

Other DefinitionsDisplays Reconcile if any other properties are modified in the new definition or overlay definition when compared to the old definition.
ReconciledSelect the Reconciled check box when you are sure that you have completed reconciliation. This check list is for your reference to ensure that you have not missed any objects for reconciliation.

Tip

You can sort the columns of the Objects list.  To sort, click on the column heading.

The complete reconciliation list for each object is displayed in the Developer Studio after the comparison. You can double-click the object to view the Differences List

Where to go from here

Next task

Go to Reviewing the changes using the Differences List.

For troubleshooting information, see Special scenarios during AR customizations reconciliation.

Up to process
 

When you have finished reconciling BMC Remedy AR customizations, return to the appropriate stage in the upgrade process:

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