Planning the deployment
The BMC Remedy Deployment online documentation provides instructions on how to install and upgrade the components in the BMC Remedy IT Service Management (ITSM) Suite, which includes the following:
- Platform components: BMC Remedy Action Request (AR) System components and BMC Atrium Core components
- Application components: BMC Remedy ITSM core components, BMC Service Request Management, BMC Service Level Management, and BMC Remedy ITSM Process Designer
The following graphic illustrates scope and the contents of this online documentation.
Before you perform a fresh deployment of BMC Remedy, you should review the deployment options and considerations for common components in this online documentation and review planning information for individual platform and application components as indicated in the following table:
|Planning an upgrade of Remedy ITSM Suite components|
Where to go from here
After you review the planning information, proceed to Installing.
If you are performing an upgrade, see Upgrading.