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This documentation supports the 18.05 version of Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.



Remedy Deployment 18.05 ... Upgrading Upgrading the platform Upgrading BMC Atrium Core

Performing the Atrium Integrator upgrade

You must upgrade the Atrium Integrator server before you upgrade BMC Remedy ITSM or BMC Service Request Management. Upgrade the BMC Atrium Integrator server on the computer where you have upgraded the BMC Remedy AR System server.

 

TaskActionAdditional information
1,

Upgrade Atrium Integrator server
 

Choose the upgrade procedure based on your upgrade path:

Perform the Atrium Integrator server upgrade from 8.0 and later 

 




Where to go from here

Next task

When you have finished upgrading Atrium Core components, proceed to Completing the BMC Atrium Core upgrade.

Up to process

When you have finished upgrading the platform, return to the appropriate upgrade process:

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Last modified by Himanshu Raul on Mar 31, 2021
remedy_it_service_management upgrading atrium_integrator

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Performing the BMC Atrium Core Web Services upgrade
Performing Atrium Integrator server upgrade from 8.0 and later
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