This documentation supports the 18.05 version of Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.

Performing the Atrium Integrator upgrade

You must upgrade the Atrium Integrator server before you upgrade BMC Remedy ITSM or BMC Service Request Management. Upgrade the BMC Atrium Integrator server on the computer where you have upgraded the BMC Remedy AR System server.


TaskActionAdditional information

Upgrade Atrium Integrator server 

Choose the upgrade procedure based on your upgrade path:

Perform the Atrium Integrator server upgrade from 8.0 and later 


Where to go from here

Next task

When you have finished upgrading Atrium Core components, proceed to Completing the BMC Atrium Core upgrade.

Up to process

When you have finished upgrading the platform, return to the appropriate upgrade process:

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