This documentation supports the 18.05 version of Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.



Installing additional language packs

During the BMC Atrium Core installation, the English language pack is installed by default. You can choose to install more language packs after you install BMC Atrium Core.

The Atrium Core installer supports the following languages. If you have not selected any particular language while installing BMC Remedy AR System server, that language option is disabled on the Atrium CMDB Installation panel. For example, if you have not selected the French and Italian languages while installing BMC Remedy AR System server, these two languages are disabled on the Atrium CMDB Installation panel.

CodeLanguage

de_DE

German

en_US

English

es_ES

Spanish

fr_FR

French

it_IT 

Italian

ja_JP

Japanese

ko_KR

Korean

pt_BR

Brazilian, Portuguese

ru_RU

Russian

zh_CN

Chinese

To translate a resource to a particular language, you must set the locale for that particular language. For example, if you want to translate a resource to the German language, set the locale to de_DE. For more information, see Knowledge article 000132507.

In an AR System server group environment, you must install the language packs only on the primary server.

To install additional language packs

  1. Start the BMC Atrium Core installer.
    • (Microsoft Windows) Run setup.exe.
    • (UNIX) Run setup.bin.
  2. Enter the required details and proceed to the Languages and Data panel.

    Note

    When you run the installation program for installing additional language packs, do not select any features of BMC Atrium Core.

  3. On the Languages and Data panel, select the additional language packs that you want to install.
  4. Click Next.
    A summary of the installation appears.
  5. Click Done to exit the installer.
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