BMC Service Request Management postinstallation procedures
The following information is provided:
| Step | Action | Additional Information |
|---|---|---|
| 1. | Run a BMC Service Request Management installation health check | Use the Health Check utility, which is part of the BMC Service Request Management Maintenance tool, to run a post-installation health check on your files. The health check reports on any parts of the product that are broken. |
| 2. | Configuring the CAI integration after upgrading from pre-8.0 version | If you upgrade BMC Service Request Management from a pre-8.0 version, you must update the Server field in the CAI application registry form to use the @ symbol in place of a server name, so that integrations with BMC Remedy IT Service Management applications continue to work correctly. |
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