This documentation supports an earlier version of BMC Helix Operations Management.

To view the documentation for the latest version, select 23.1 from the Product version picker.

Managing maintenance windows

A maintenance window is a time period that operators define in advance to perform maintenance activities in your infrastructure environment.During maintenance time periods, you don't want to receive events indicating that your services are unavailable. As an administrator, configure blackout policies to suppress unwanted events or ignore events for a specific time period. If you define your scheduled maintenance windows correctly, the blacked out events are not included in the performance monitoring of your infrastructure environment.

As an administrator, you can suppress a large number of event notifications in the following blackout policy usage scenarios:

  • Apply blackout policies to manage your maintenance window activities efficiently. A few examples of maintenance window activities are:

    • Application and package deployments

    • Software update deployments

    • OS patch deployments

  • Use blackout policies during the time periods when you are expecting abnormal operations, such as huge spike in operations during performance testing.

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