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Sending third-party events with custom slots

Objective

To send events from a third-party application to  BMC Helix Operations Management  with custom event class and custom slots.

User persona

The tasks in this end-to-end use case must be performed by a tenant administrator.

Video

The following video (6:10) covers the end-to-end process of sending Nagios events with custom class and custom slot details to  BMC Helix Operations Management .


 https://youtu.be/QuAlwmkQc-E

Step 1: Get the API key or the JWT

Get the JSON Web Token (JWT). For more information, see  Access and authentication for the REST API Open link .

This is required for creating the custom class and sending events to  BMC Helix Operations Management .

Step 2: Create the custom class and custom slots

Run the class API to create custom event classes and associated custom slots. For more information, see Managing events with REST APIs.

By default,  BMC Helix Operations Management  also provides you a list of default event classes and associated slots.

Step 4: (Optional) List the custom class and custom slots

This step is optional. Run the classes API to list event class details to reconfirm that the custom class and custom slots are created. Note that the JWT token is required to run this API.

For more information, see Managing events with REST APIs.

Step 5: Configure the third-party application to send events

Configure your third-party application to be able to send events with custom class and custom slots.

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