Migrating data
This section describes the steps to use BMC Helix Data Manager and migration packs to migrate data.
The general process is as follows:
Action | Reference |
---|---|
Access and log in to BMC Helix Data Manager Workbench. | Accessing and navigating the Workbench |
Set up BMC Helix Data Manager Workbench for migration, which includes:
| Setting up BMC Helix Data Manager Workbench for migration |
Set up the migration packs, mappings, and templates for migration. | Setting up migration packs, mappings, and templates |
Run your migration project. | Running your migration project |
View metadata files after migration. | Viewing metadata files |
Important
To migrate your BMC Helix Remedyforce system to the latest version of BMC Helix ITSM, and to take advantage of new features offered by the BMC Helix SaaS solutions, you must perform a fresh installation of BMC Helix ITSM in your environment. For more information, see Migration process for Remedyforce to BMC Helix Innovation Suite Cloud .
Recommended trainings
We recommend that you complete the following training course to successfully use BMC Helix Data Manager:
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