BMC Client Management automates client management helping organizations control costs, maintain compliance, and reduce data and financial risks. From device acquisition to disposal, BMC Client Management provides an accurate view of software installations, ensures device adherence to organizational and industry policies, and supports systems and software currency.
Release notes and notices
updated 27 Nov

Learn what’s new or changed for BMC Client Management 20.08, including new features, urgent issues, documentation updates, and fixes or patches.

The following table lists the enhancements in this release:

To stay informed of changes to this list, click the  icon on the top of this page.




27 November 202020.08 Patch 1 (201027r)

Fixes a number of important defects.

21 August 2020

20.08 enhancements

This version includes the following enhancements and unavailable features:


  • Enhancements to remote control
  • Enhancements to Patch Management
  • Enhancements to the web console
  • Enhancements to the Java console
  • Enhancements to the security settings
  • Implementation of the bearer authentication scheme
  • In-product messaging

Unavailable feature:

  • The SCAP validation package that was present in earlier versions is removed from BMC Client Management version 12.9. Therefore, verifying an imported SCAP package is currently not possible.

For BMC Cloud hosted BMC Helix Client Management, patching is undertaken by BMC. For information on the scheduling of such patches, see the BMC Client Management Patch deployment schedule.


Ready-made PDFs are available on the PDFs and videos page. You can also create a custom PDF.

 Click here to see the steps.

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what you want to export:
    • Only this page to export the current page
    • This page and its children to export a set of pages
    For example, selecting This page and its children from the home page exports the entire space to PDF.


Getting started


Video >



Concepts, architecture, deployment, planning, and system requirements.



Information about installing the product and migrating product data.



Upgrade process, migration, and configuration.



Issues resolution, error messages, logs, and contacting Support.



Interface descriptions, using the product.



Security, system administration, maintenance.



Development interfaces and toolkits.



Integrations with other products.
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