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Synchronizing VPP accounts in BMC Client Management

You have configured an MDM server, generated the Apple push certificate and enrolled mobile devices to the MDM server. After enrolling mobile devices to the MDM server, you can synchronize VPP accounts in BMC Client Management to populate all the purchased VPP applications and licenses details. You need to synchronize the VPP account before you can install applications with VPP licenses.

The following topics are covered:

Synchronizing VPP accounts

You must synchronize your VPP account in BMC Client Management to populate the latest applications purchased from the Apple website. Because the synchronization process is incremental, time it takes to synchronize VPP assets depends on whether you configure the VPP account for manual or a scheduled synchronization.

The following entity values are updated after each synchronization task:

  • VPP Assets - These are the applications that are purchased from the Apple website.
  • VPP Users - The VPP user or users who are also registered in the MDM server and are identified as BMC Client Management users.
  • VPP Licenses - These licenses are only those associated with an iOS device or a VPP user.

Manually synchronizing the VPP account

  1. From Mobile Device Management, select Configuration > Apple Volume Purchase Program.
  2. Click Synchronize.

 

Automatically synchronizing the VPP account

  1. From the Mobile Device Management, select Configuration > Apple Volume Purchase Program.
  2. Define the Account Synchronization Interval (sec) parameter.

If this parameter is set to zero, you cannot enable the VPP account for automatic synchronization. You need to manually synchronize the account.

Because data is synchronized incrementally, BMC recommends that you configure this parameter to prevent too many synchronization requests in a day. The manual synchronization action can be used if required, after purchasing additional assets.

Viewing the purchased VPP assets in BMC Client Management

After you synchronize the VPP account in BMC Client Management, you can view the VPP assets that are populated under the Assets node (under the VPP account). The same assets are also populated under the Mobile Applications node. It is required because applications can be installed on devices or for users directly from the Mobile Applications node.

  1. From Mobile Device Management, select Configuration > Apple Volume Purchase Program > BCM VPP Account > Assets.
    The Assets node displays all the purchased VPP assets.
     

VPP licenses associated with users or iOS devices

VPP license can be associated in the following ways:

  • Users: Licenses can be associated to the VPP user ID and VPP user iTunes account. This association allows a user to install the application on multiple iOS devices that are owned by the user and connected to a registered iTunes account.

  • Devices: Licenses can be associated to the VPP user ID and iOS device serial number. 

Note:

  • A license associated with a single user can be installed on multiple iOS devices that are owned by that user. So, VPP distributes a single licence to a BMC Client Management user irrespective of the number of devices enrolled under that user.
  •  A license associated with a single device can be only be used on that device.

The MDM solution ensures that the VPP assets are associated with all the user license and device license. VPP licenses are purchased from Apple. The licenses belong to one VPP account and are referenced by an iTunes application. The process of associating licenses is the key capability of the VPP. As an organization, it gives you complete ownership of licenses regardless of where they are distributed within your enterprise.

To view VPP licenses associated with users or iOS devices

  1. From the Mobile Device Management node, select Configuration > Apple Volume Purchase Program > BCM VPP Account > Assets > Asset1.
  2. Open User license to verify that a VPP license is associated with that user.
  3. Go to the Device license to verify that a VPP license is associated with that device. 

When a VPP license is associated with a user, then BMC Client Management can license all the iOS devices enrolled with that user using that single license. So, multiple iOS devices can use the same license when a VPP license is assciated with a user.

Where to go from here

After you synchronize the assets purchased through VPP in BMC Client Management, you can install applications by using VPP licenses.

Installing applications with VPP licenses

Managing VPP Licenses

Troubleshooting

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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