Patch deployment schedule

This topic provides the patch deployment schedules for the listed BMC Helix Client Management release versionsThe BMC Client Management patches are cumulative, so the latest patch includes all the issues fixed in the previous patches. Irrespective of the last patch you applied to your BMC Client Management environment, the latest patch is directly applied.

Important

In order to be protected from vulnerabilities and get access to the latest supported versions and functionalities, you must upgrade to the latest version of BMC Client Management. To submit your request to upgrade, visit the BMC Customer Support website at http://www.bmc.com/support.

This topic provides information about the following BMC Helix Client Management patches:


September 2020

The following table provides information on the September 2020 patch deployment for BMC Cloud hosted BMC Helix Client Management.  

Region Date for patch deployment on
Sandbox environments 

Date for patch deployment on
Production environments 

EMEA 5 September 2020(tick)12 September 2020(tick)
USA 6 September 2020(tick)13 September 2020(tick)

January 2020

The following table provides information on the January 2020 patch deployment for BMC Cloud hosted BMC Helix Client Management.  

Region Date for patch deployment on Sandbox environments 

Date for patch deployment on Production environments 

EMEA 10 January 2020(tick)18 January 2020(tick)
USA10 January 2020(tick)18 January 2020(tick)

July 2019

The following table provides information on the July 2019 patch deployment for BMC Cloud hosted BMC Helix Client Management.  

Region 
 

Date for patch deployment on Sandbox environments 

Date for patch deployment on Production environments 

EMEA 

25 July 2019 

(tick)

1 August 2019 

(tick)

USA 

26 July 2019 

(tick)

2 August 2019 

(tick)

May 2019

The following table provides information on the May 2019 patch deployment for BMC Cloud hosted BMC Helix Client Management.  

Region 
 

Date for patch deployment on Sandbox environments 

Date for patch deployment on Production environments 

EMEA 

9 May 2019 

(tick)

16 May 2019 

(tick)

USA 

10 May 2019 

(tick)

17 May 2019 

(tick)

Patch versions 

The patch applies to the following BMC Helix Client Management versions:

  • 12.9
  • 12.8
  • 12.7
  • 12.6

If you are using an earlier version of BMC Client Management, you must contact BMC Customer Support to request an upgrade to the latest version. To submit your request to upgrade, visit the BMC Customer Support website at http://www.bmc.com/support




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