Patch deployment schedule
This topic provides the patch deployment schedules for the listed BMC Helix Client Management release versions. The BMC Client Management patches are cumulative, so the latest patch includes all the issues fixed in the previous patches. Irrespective of the last patch you applied to your BMC Client Management environment, the latest patch is directly applied.
Important
In order to be protected from vulnerabilities and get access to the latest supported versions and functionalities, you must upgrade to the latest version of BMC Client Management. To submit your request to upgrade, visit the BMC Customer Support website at http://www.bmc.com/support.
This topic provides information about the following BMC Helix Client Management patches:
September 2020
The following table provides information on the September 2020 patch deployment for BMC Cloud hosted BMC Helix Client Management.
| Region | Date for patch deployment on Sandbox environments | Date for patch deployment on | ||
|---|---|---|---|---|
| EMEA | 5 September 2020 |  | 12 September 2020 | |
| USA | 6 September 2020 | | 13 September 2020 | |
January 2020
The following table provides information on the January 2020 patch deployment for BMC Cloud hosted BMC Helix Client Management.
| Region | Date for patch deployment on Sandbox environments | Date for patch deployment on Production environments | ||
|---|---|---|---|---|
| EMEA | 10 January 2020 | | 18 January 2020 | |
| USA | 10 January 2020 | | 18 January 2020 | |
July 2019
The following table provides information on the July 2019 patch deployment for BMC Cloud hosted BMC Helix Client Management.
Region | Date for patch deployment on Sandbox environments | Date for patch deployment on Production environments | ||
|---|---|---|---|---|
EMEA | 25 July 2019 |
| 1 August 2019 |
|
USA | 26 July 2019 |
| 2 August 2019 |
|
May 2019
The following table provides information on the May 2019 patch deployment for BMC Cloud hosted BMC Helix Client Management.
Region | Date for patch deployment on Sandbox environments | Date for patch deployment on Production environments | ||
|---|---|---|---|---|
EMEA | 9 May 2019 |
| 16 May 2019 |
|
USA | 10 May 2019 |
| 17 May 2019 |
|
Patch versions
The patch applies to the following BMC Helix Client Management versions:
- 12.9
- 12.8
- 12.7
- 12.6
If you are using an earlier version of BMC Client Management, you must contact BMC Customer Support to request an upgrade to the latest version. To submit your request to upgrade, visit the BMC Customer Support website at http://www.bmc.com/support.
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