This documentation supports the 21.05 version of BMC Helix ITSM: Asset Management. To view an earlier version, select the version from the product version menu.

Creating a configuration copy

If the new configuration that you want to create is similar to an existing one, you can create a copy of the existing configuration. For example, you might want to create a new configuration for quality assurance engineers that contains most of the same items in a configuration for software developers. Creating a copy eliminates having to add items to the configuration again.

To create a new configuration copy

  1. On the Asset Management console, from the navigation pane, choose Functions > Manage Configurations.
  2. In the Manage Configurations dialog box, select the configuration from which you want to create a new configuration, and click Copy.
    In the Configuration Information form on the Items tab, the items from the configuration that you copied appear. You also see the region and site information from the copied configuration.
  3. Complete the fields in the new configuration.
  4. If necessary, click Add or Remove to add or remove items.
  5. Relate CIs to the new configuration after it is approved, as described in Relating CIs to a configuration.
  6. Click Save.
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