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This documentation supports the 20.02 version of Remedy Asset Management.

To view an earlier version, select the version from the Product version menu.
Remedy Asset Management 20.02 ... Getting started Key concepts End-to-end process User scenarios Setting up the Software License Management process Phase 3 - Managing data in CMDB Normalizing data

Verifying the Product Catalog entries

After the Normalization job is run and Product Catalog is updated with the additional products verify the Product Catalog entries. Ensure that:

  1. The Product Catalog is updated for all the products to be managed.
  2. Market Version is populated in Product Catalog also
  3. The Managed by, Approved by, Blacklisted flags are set.
  4. The Requires Contract flag is set, as those are the only products you can see when creating a certificate. Without this flag, the products are not visible in the Software License Management when setting up certificates or License jobs.
Related topic

Viewing and searching for product entries in the Product Catalog Open link

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Last modified by Aditya Kirloskar on Sep 29, 2020
task product_catalog normalization

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Creating normalization jobs
Reconciling data
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