How BMC Asset Management integrates with other products

BMC Atrium CMDB

BMC Asset Management extends the BMC Atrium CMDB common data model. BMC Asset Management provides views of CIs that focus on the attributes applicable to managing your assets.

Discovery products, such as the following products:

• BMC Configuration Automation for Clients Configuration Discovery Integration for CMDB (BMC Configuration Automation CDI)
• BMC Atrium Discovery and Dependency Mapping (BMC Atrium Discovery)

Discovery products automatically populate BMC Atrium CMDB. BMC Asset Management is a consumer of data from discovery products.

Important: If you are using the BMC Asset Management software license management feature together with BMC Configuration Automation CDI, you must use BMC Configuration Automation CDI patch 7.5.00.001 or later.

BMC Service Level Management

Agreements created in BMC Service Level Management can be tied to CI unavailability (outages). For example, an agreement can establish the maximum length of time that certain items can be unavailable and set penalties for breaching the agreement.

BMC Change Management

BMC Asset Management can initiate change requests to make sure that work is performed in the following areas:

• Purchasing — When you purchase an item requiring installation, you can generate a change request.
• Scheduled audits and maintenance — Change requests can be generated to assign and track the work.
  
  When BMC Change Management updates BMC Atrium CMDB, you can view the changes in BMC Asset Management.

BMC Service Desk

Service desk analysts can record CI unavailability from incidents and can link incidents to CI unavailability. Service desk analysts and problem analysts can use information from BMC Asset Management to help diagnose incidents and problems.