This documentation supports the 22.1 version of Action Request System.
To view an earlier version, select the version from the Product version menu.

Localizing AR System applications manually

You can localize any AR System  component that a user interacts with, including:

  • User interface
  • Error messages
  • Workflow messages
  • Banners
  • Container labels and descriptions
  • Help text
  • Layout
  • Icons
  • Reports
  • Number and date formats

Localization allows users to move seamlessly between locale-specific views by simply changing their locale option and logging in.

To provide a complete localized experience for users, you must create localized views and applications and then apply the appropriate locale settings. The process is as follows:

  1. Install languages. (See Installing languages.)
  2. Create a localized view of a form. (See Localizing form views.)
  3. Localize the user interface of a form view. (See Localizing form views.)
  4. Localize menus. (See Localizing menus.)
  5. Localize reports. (See Localizing reports.)
  6. Localize messages, including system error messages. (See Localizing form views.)
  7. Localize currency codes. (See Localizing currency codes.)
  8. Set the Localize Server option in the BMC Remedy System Administration Console. (See Localizing the server.)
  9. Localize Mid Tier . (See Localizing the mid tier.)
  10. Verify localized views and adjust the views, as appropriate. (See Adjusting view size.)
  11. Set user preferences. (See Setting user preferences for localized views.)

    You can use the localization toolkit to complete steps 2, 3, and 4. See Creating and managing fields.
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