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Form Permissions plug-in configuration

The Form Permissions plug-in is used when you register the AR System form as a knowledge base item. This plug-in is called when you open the Accessibility screen of the Knowledge Registration Wizard. This plug-in also extracts the permissions that are assigned to the AR System form by using the AR System API and adds this information to the RKM:SourceFormPermissions_Temp form.


Related topics

Troubleshooting-Form-Permissions-plug-in-issues

Plug-in type

Form Permissions is a Java-based Filter API plug-in.

AR System server connectivity

The Form Permissions plug-in connects to the AR System server by using the AR System Java API. The Form Permissions plug-in (rkm-form-permissions.jar) is installed in the C:\BMC Software\BMCRemedyITSMSuite\Shared_Components\plugins folder.

Configuration information

The configuration information of the Form Permissions plug-in is available in the AR System Administration: Plugin Server Configuration form.

RMDY.ITSM.RKM.FORMPERMISSIONS.png

The AR System Administration: AR System Configuration Generic UI form includes the Server-Plugin-Alias setting that points to the correct plug-in server alias:
Server-Plugin-Alias: RMDY.ITSM.RKM.FORMPERMISSIONS RMDY.ITSM.RKM.FORMPERMISSIONS myServer:9999

See Updating-configuration-settings-by-using-the-AR-System-Configuration-Generic-UI-form, Configuring-Java-plug-in-servers, and Setting-plug-in-server-configuration-options.

The log4j_pluginsvr.xml file contains the plug-in log level information:

<logger additivity="true" name="com.bmc.itsm.rkm">
   <level value="warn"/>
 </logger>

 

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AR System 21.05