Developing an API program
Use Action Request System APIs to develop applications that integrate with Service Management applications. You must know how to write API programs and be familiar with AR System , including the overall architecture. In addition, you should be knowledgeable about the operating system for your environment and have some experience with client/server applications and plug-ins. The information here assumes that you are proficient in C programming and are familiar with arrays, pointers, structure types, and allocated memory. To use the XML import and export functions, you should be knowledgeable about XML.
Understand the REST API and how to use the AR System API for integration.
|When to use API programming|
derives a client request codeset from the locale information in
|How AR System derives a codeset in an API program|
|Use the REST API to integrate forms with an outside application.||Integrating AR System forms with a third-party application by using the REST API|
Get details about the AR System C API.
|AR System C API overview|
|Install, link, and compile C API programs.||AR System C API installation and compilation requirements|
Review the most common elements and functions of AR System C API key data structures.
Use C API functions to perform operations on AR System objects.
|AR System C API functions|
Use AR System C API programs to initialize and shut down the system and perform other common tasks.
|Creating and executing AR System C API programs|
|Solve problems with your API program by using logging and the driver program.||Debugging API programs|
Learn about the AR System C plug-in application programming interface (API) functions and data structures.
|AR System plug-in API functions and data structures|
Transform AR System objects into XML format and XML back into AR System objects.
|XML transformation routines|
|Use the ||Retrieving entries from multiple forms|
Learn what Java API files are installed with AR System , understand the programming model, and see some sample code.
|AR System Java API overview|
Monitor the API calls between an AR System server and its clients.
|Monitoring API calls|