Defining workflow to automate processes

This section discusses the three AR System  workflow objects: active links, filters, and escalations. By using workflow, you can define a set of processes to enforce business rules such as approval and service level requirements, tracking defects or assets, and so on. Topics include:

• Workflow objects
• Workflow editor
• Viewing workflow with the Workflow Execution Viewer
• Shared workflow
• Creating workflow objects
• Defining guides and guide actions
• Building qualifications and expressions
• Specifying workflow actions
• Active link processing
• Filter processing
• Using buttons and menu bar items to execute active links
• Workflow extras