Remedy Action Request System Overview
Use the information in this section to understand the primary milestones for getting orientated with the BMC Remedy AR System product documentation. The following table helps you to locate the information to effectively work with the product.
|Where to go
|Where do I begin?
The BMC Remedy AR System components section gives an overview of all the components and their value.
The install and upgrade information resides in the documentation area. The Deployment documentation assists you with the install and upgrade tasks for all the products that are a part of the BMC Remedy IT Service Management suite.
Below are some direct links to the Atrium CMDB specific topics from the deployment documentation. However, it is recommended that you go through the preparing section if you are working with install or upgrade.
|How do I plan my system requirements, deployment architecture and so on?
|Refer to the Planning section to plan for your hardware and software requirement. You can also review security related information, deployment architecture and so on.
Refer to the configuration tasks section to complete the configuring tasks after the BMC Remedy AR System product is installed or upgraded.
|How do I get started with BMC Remedy Single Sign-On
For information about Remedy Single Sign-On, see in the BMC Remedy Single Sign-On online documentation.
|How do I start using the product and navigate the User Interface?
|Access the Using section to perform tasks related to navigating the infrastructure, reporting, approving requests, and using flashboards .
Refer to the Administering branch to perform the following admin tasks and many more:
|How do I develop applications, and use API programs?
|Refer to the Developing and Application and Developing an API program sections to develop applications using the AR System platform.
Troubleshooting section has information on resolving errors related to logs, performance, AR System components, and so on.