Starting and stopping the Real User Analyzer or Collector
You might need to manually start or stop the BMC Real User Analyzer or Collector for maintenance or troubleshooting.
This topic provides the Linux commands to stop and start the services for these components, and to verify that the service is running.
To start the Real User Analyzer or Collector service
- Log in to the virtual machine with the Real User Analyzer or Collector installation as
root. - Run the required command in a command prompt:
service euem_analyzer startservice euem_collector start
If the Real User Analyzer or Collector component service is working after the start command, you will see the Real User Analyzer or Collector Console in a supported browser.
Real User Analyzer console
To stop the Real User Analyzer or Collector
- Log in to the virtual machine with the Real User Analyzer or Collector installation as
root. - Run the required command in a command prompt:
service euem_analyzer stopservice euem_collector stop
Warning
If you use a kill command to stop the Real User Analyzer or Collector component, the component service continues to operate. The component and the database stops working but the operating system maintains the component as a continuing service.
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