Changing your user account password or settings

The User Settings page displays your account user name, role, authentication method, and email address. From this page, you can update your email address and, if your account is managed locally (versus LDAP), you can change your password. Depending on the logon policies configured for your organization, the system might prompt you to change your password the first time you log on, or you might need to change it on a regular basis.

The topic presents the following information about updating your password on the Real User Analyzer and Real User Collector interfaces:

Valid passwords

By default, the system applies simple password validation rules to authenticate a password. The system checks passwords only for length (minimum 6 characters). All passwords are case sensitive.

If your organization requires stronger passwords, users with the Security role can enable the strict password rule. When the strict password rule is enabled, the system prompts users who log on with simple passwords to change their password the next time they log on.

A strict password must have:

  • Minimum of 10 characters
  • Two of the following nonalphabetic characters that are noncontiguous: 
    0 1 2 3 4 5 6 7 8 9 ~ ! @ # $ % ^ & * ( ) _ + - =

Examples of valid and invalid strict passwords

  • mypassword — Invalid; does not have nonalphabetic characters
  • pas$$w#rd — Invalid; has too few characters
  • mypa$$w#rd — Valid

To change your password on the Analyzer or Collector

  1. In the Real User Analyzer or Real User Collector interface, go to Administration > General settings, and click User settings.
  2. Click change for Password.

    Alternatively, you can select Change password from the Action menu.
  3. Enter your current and new passwords in the corresponding boxes, and click Save.

Related topics

Authentication and security for APIs and requests

Configuring account access policies for an Analyzer

Configuring account access policies for a Collector

Analyzer user accounts and roles

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