System requirements

This section lists the requirements and supported resources for the PATROL for Amazon EC2.




Operating systems

The KM supports the following operating systems:

  • Windows Server 2008 (64-bit)
  • Windows Server 2008 R2 (64-bit)
  • Windows Server 2012 (64-bit)
  • Windows Server 2012 R2 (64-bit)
  • Windows Server 2016 (64-bit)
  • Red Hat Enterprise Linux 6.x (64-bit)
  • Red Hat Enterprise Linux 7.x (64-bit)

PATROL products
  • PATROL Agent 10.0.00 or later.
  • PATROL Installation utility 10.0.00 or later

Minimum hardware requirements2 virtual CPU (vCPU), 4 GB RAM, x64 architecture
Java Runtime Environment (JRE)

Supports any of the following Java versions:

  • Oracle Java 8
  • OpenJDK 8
  • OpenJDK 11

Note: For the latest announcement on BMC’s Java Support policies for TrueSight monitoring solutions, see Java support for TrueSight monitoring solutions

To monitor without using the new Oracle License, BMC recommends that you change the monitoring configuration to use the OpenJDK version 11.

To update the Java path settings, see Configuring Amazon EC2.

OpenJDK 11 support is available in PATROL for Amazon EC2 and later.
BMC ProactiveNet


BMC TrueSight Presentation Server
  • 11.3.01
  • 11.0.00
  • 10.7.00
  • 10.5.00
  • 10.1.00
  • 10.0.00


This product uses PATROL Installation Utility 9.6.00 or later, which requires a browser.

For a list of supported browsers, see the PATROL Installation Utility online documentation.

Disk space

The disk space needed to install the product on Microsoft Windows and Linux is 80 MB.


  • BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.
  • BMC products should work fine with minor updates to these supported operating systems. For assistance, please contact BMC Customer Support.

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