Important

   

Starting from version 22.2, the documentation for BMC Helix Intelligent Integrations and Developer Tools resides in a separate space: BMC Helix Intelligent Integrations.

Roles and permissions

BMC Helix AIOps leverages BMC Helix Portal to provide single sign-on authentication for users. In BMC Helix Portal, you can create and edit users and user groups, and assign any of the available permissions, such as creating, modifying, viewing, deleting, or managing objects. However, you cannot create new permissions.


Related topics

Product overview

Setting up roles and permissions Open link

As a tenant administrator, you can control access to various features available with the integrated products. Use the following information for assigning permissions to the BMC Helix AIOps users.

Roles

Responsibilities

Permissions

Application or ServiceResourcePermission

BMC Helix AIOps

  • View Services and individual service details
  • View and manage Situations
  • Run and request automations

You can assign some or all of these permissions to a custom user.

aiops

pca view
servicesview
situationsview
situationsmanage

Additional permissions

For modeling service blueprints and services, you need permissions for viewing devices and groups in BMC Helix Operations Management. For more information, see  Authorization profile. Open link

aiops

servicesview
servicesmanage

  • Manage roles and permissions Open link
  • View all pages in BMC Helix AIOps
  • Enable AIOps features
  • Enable situations to aggregate events
  • Create automation policies in BMC Helix Intelligent Automation

All permissions






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