This documentation supports the 23.3 version of BMC Helix CMDB, which is available only to BMC Helix customers (SaaS).

To view an earlier version, select the version from the Product version menu.

BMC

BMC Helix CMDB 23.3

All versions
Use CMDB to store and manage the configuration items (CIs) that represent your IT environment. Use Atrium Integrator to transfer data between an external datastore and CMDB.

Release notes and notices
updated 30 May

Learn what’s new or changed for BMC Helix CMDB 23.3, including new features, urgent issues, documentation updates, and fixes or patches.


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Related topics

BMC Helix Innovation Suite Release notes Open link

BMC Helix ITSM Release notes Open link

Known and corrected issues

Support information


Date

Summary

Reference

May 29, 2024None
March 22, 2024

Issues that were corrected by 23.3.01 and issues that remain open.

Patch 1 for version 23.3 is available for on-premises customers. 

The following enhancement is available in this release:

  • High availability of CMDB Portal when admin pod is down. 
23.3 enhancements and patches
March 8, 2024

Issues that were corrected by 23.3.01 and issues that remain open.

Patch 1 for version 23.3 is available for SaaS subscribers.

The following enhancement is available in this release:

  • High availability of CMDB Portal when admin pod is down. 
23.3 enhancements and patches
December 8, 2023

Enhancements available in this release:

  • Attributes added to the Common Data Model to store end-of-product-support information.
  • Improved user experience for CMDB Explorer.
23.3 enhancements and patches



Using

 

As an end user, access and navigate the CMDB user interface, and Atrium Integrator.

Developing

 

As a developer or application programmer, develop interfaces and toolkits and customize BMC Helix CMDB.

Planning

 

As an administrator, load data into CMDB, and plan the roles and permissions for your company.

Managing the Common Data Model

 

Information and best practices for managing the Common Data Model.

Administering

 

As an administrator, configure the core CMDB components and archive the CMDB data, configure BMC Atrium Core Web Services, and manage the Product Catalog.

Integrating

 

As an administrator, set up integrations with other BMC products or third-party software.

Setting up and going live

 

As an administrator, set up CMDB for your company.

Troubleshooting

 

Resolve common issues or errors, review logs, or contact Support.

Communities

Knowledge Base

Videos

Education

PDFs and videos

 

Get a list of all the videos, Common Data Model,  and a PDF version of the BMC Helix CMDB documentation.

FAQ

 

Find answers to the most frequently asked questions about BMC Helix CMDB.

Related spaces

 

See the documentation of products related to BMC Helix CMDB.
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