This documentation supports the 20.02 version of BMC CMDB.

To view an earlier version, select the version from the Product version menu.

CMDB Use cases

Consult the following use cases for information on how to achieve value with BMC CMDB.

The following table lists the use cases explained in this section.

Use case

Business value

Populating data in BMC CMDB

Load the CMDB with information in your IT environment. Loading the CMDB involves importing data that is obtained from different sources and processing it where required so that ITIL processes can refer to this reliable data.

Configuration Manager
Importing data into BMC CMDB using discovery tools and Atrium Integrator

Keep your CMDB as up to date as possible, you must make sure that all changes to the IT environment are captured. To achieve this, you can transfer data from external data stores to BMC CMDB using Atrium Integrator. To Changes to the IT environment are captured and sourced to the CMDB using various discovery tools.

Configuration Manager

Modification of your data model

Extend the data model to add more attributes that capture additional data specific to your business needs.
The common data model that is provided with BMC CMDB covers all the scenarios of various classes and relationships within which CIs may be categorized. However, when there are rare scenarios when you want your data model to capture additional data specific to your business needs, you may want to extend the extend the data model to add more attributes.

CMDB Administrator

Federation of data outside the CMDB: Calbro Services example

Store some of the non-essential data in external data stores to maintain optimal performance of the CMDB. You can configure CMDB to access and manage that data.

CMDB Administrator

Drift management to track changes in the CMDB

Track changes to BMC CMDB over various time intervals so that you can compare the CMDB with a declared standard for compliance purposes.

Configuration Manager
Simulating the impact of changeSimulate a proposed change to a configuration item and then analyze the simulated impact of that change on a business service. Change Manager
Tracking changes to CIs and relationshipsTrack changes to CIs and their relationships by using auditing. Auditing enables you to detect changes in your environment and thereby avoid or address service interruptions. You can configure auditing in the Class Manager.Configuration Manager

Related topics

User goals and features

Key concepts

Getting started

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